Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic waste services team and ensure efficient service delivery.
- Company: Chesterfield Borough Council, committed to community and sustainability.
- Benefits: Gain valuable experience in local government and develop leadership skills.
- Why this job: Make a real difference in your community while tackling environmental challenges.
- Qualifications: Strong communication, IT skills, and a passion for customer service.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Chesterfield Borough Council is seeking a temporary waste services team leader to cover a period of maternity leave for up to 12 months. We are looking for a proactive, customer-focused individual to lead our waste services team and act as a key point of contact for service users, contractors, and council colleagues. The successful candidate will ensure the service is delivered professionally, efficiently, and in line with our commitment to value for money. They will also contribute positively to the ongoing development, commercialisation, and reputation of the service. This is a varied and fast-paced role.
The ideal candidate will be confident in dealing with customer enquiries by phone and email, possess strong IT skills to maintain accurate records, and demonstrate excellent problem-solving abilities. They will be resilient and patient when supporting customers who may be concerned about disposing of their waste, and capable of managing unexpected challenges such as adverse weather or vehicle breakdowns. The role is primarily office-based, although visits to waste disposal and treatment sites will be required. A sound understanding of waste-related legislation is essential, and previous experience within a local authority setting would be an advantage.
Responsibilities- Lead the waste services team and act as a key point of contact for service users, contractors and council colleagues.
- Ensure the service is delivered professionally, efficiently and in line with value for money.
- Contribute to the development, commercialisation and reputation of the service.
- Respond to customer enquiries by phone and email; manage records using IT systems.
- Manage unexpected challenges such as adverse weather or vehicle breakdowns.
- Support customers who may be concerned about disposing of their waste, providing solutions and guidance.
- Work primarily in the office with visits to waste disposal and treatment sites.
- Demonstrate a sound understanding of waste-related legislation (essential).
- Previous experience within a local authority setting would be advantageous.
- Confident in dealing with customer enquiries by phone and email.
- Possesses strong IT skills to maintain accurate records.
- Demonstrates excellent problem-solving abilities.
- Resilient and patient when supporting customers concerned about disposing of their waste.
- Capable of managing unexpected challenges such as adverse weather or vehicle breakdowns.
- A sound understanding of waste-related legislation is essential.
- Previous experience within a local authority setting would be advantageous.
waste services team leader employer: Chesterfield Borough Council
Contact Detail:
Chesterfield Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land waste services team leader
✨Tip Number 1
Get to know the company! Research Chesterfield Borough Council and their waste services. Understanding their values and current projects will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your problem-solving skills! Since this role involves managing unexpected challenges, think of examples from your past experiences where you've successfully tackled issues. Be ready to share these stories in your interviews.
✨Tip Number 3
Brush up on your IT skills! Make sure you're comfortable with the systems used for record-keeping. If you can demonstrate your tech-savviness, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it there. It shows initiative and helps us keep track of your application more efficiently.
We think you need these skills to ace waste services team leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in waste services and customer support. We want to see how your skills match the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled unexpected challenges in the past. Whether it’s dealing with adverse weather or managing customer concerns, we love to see how you think on your feet!
Highlight Your IT Proficiency: Since strong IT skills are a must for this role, make sure to mention any relevant software or systems you’ve used. We’re looking for someone who can maintain accurate records efficiently, so let us know what you’ve got!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Chesterfield Borough Council
✨Know Your Waste Legislation
Make sure you brush up on waste-related legislation before the interview. Being able to discuss relevant laws and regulations confidently will show that you understand the industry and can lead the team effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer enquiries in the past, especially challenging ones. Highlight your patience and problem-solving abilities, as these are crucial for the role.
✨Demonstrate Leadership Experience
Think of specific instances where you've led a team or project. Be ready to discuss how you motivated others and managed unexpected challenges, like adverse weather or operational hiccups.
✨Familiarise Yourself with the Council's Values
Research Chesterfield Borough Council’s values and mission. Aligning your answers with their commitment to value for money and service reputation will show that you're a good fit for their culture.
