Head of Housing Property Services

Head of Housing Property Services

Chesterfield Full-Time 48000 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead housing services, ensuring quality for over 8,800 tenants and leaseholders.
  • Company: Join Chesterfield Borough Council, dedicated to improving community living standards.
  • Benefits: Enjoy a competitive salary, generous leave, hybrid working, and wellness support.
  • Why this job: Make a real impact on people's lives while leading a dynamic team.
  • Qualifications: Proven experience in property services and strong leadership skills required.
  • Other info: Initial interviews via Microsoft Teams; apply by sending your CV and cover letter.

The predicted salary is between 48000 - 72000 £ per year.

We are looking for an experienced, forward-thinking leader to join Chesterfield Borough Council as our new Head of Housing Property Services - a pivotal role in shaping the quality of homes and services we provide to over 8,800 tenants and leaseholders across the borough.

As a senior leader, you will be accountable for the strategic direction, operational delivery, and continuous improvement of key housing services including:

  • Responsive repairs and voids
  • Capital investment programmes
  • Mechanical and electrical compliance
  • Health and safety across the housing stock
  • Fleet services, in-house stores, and the Stonegravels depot

This high-impact role comes with responsibility for managing a revenue budget of over £10 million and a capital investment programme of around £8 million annually. You will directly manage four service managers and lead a workforce of approximately 190 full-time equivalent employees, including in-house trades teams.

What we’re looking for:

  • A proven track record in delivering high-quality property services within a social housing context
  • Strong understanding of the Social Housing Regulatory Framework and a commitment to meaningful tenant engagement
  • Demonstrated leadership in organisational transformation and service modernisation
  • A collaborative and accountable leadership style, with excellent communication and stakeholder management skills

Why Chesterfield?

We offer the opportunity to shape services that make a real difference to people’s lives. In return, you’ll benefit from:

  • A competitive salary and generous local government pension scheme
  • Generous annual leave entitlement
  • Hybrid and flexible working options, with most duties based in-person at our Stonegravels Depot and Town Hall
  • Supportive culture and access to a wide range of employee benefits, including health and wellbeing support, training, and career development opportunities

What to expect:

Initial interviews will take place remotely via Microsoft Teams on 9th June. Final stage assessment day on 13th June, including engagement with tenants and colleagues, plus a panel interview and presentation task.

If you’re ready to lead a large-scale, customer-focused housing property service with purpose and impact, we’d love to hear from you.

How to apply

Interested candidates should initially apply with their CV and a covering letter stating the job title and clearly demonstrating suitability and experience for the role. Please send it to hrjobs@chesterfield.gov.uk no later than the closing date shown below.

Closing date: 1 June 2025

Provisional interview date: will take place remotely via Microsoft Teams on 9 June and final stage assessment day on 13 June.

Head of Housing Property Services employer: Chesterfield Borough Council

Chesterfield Borough Council is an exceptional employer, offering a unique opportunity to lead impactful housing services that directly enhance the lives of over 8,800 tenants and leaseholders. With a supportive culture, competitive salary, generous local government pension scheme, and flexible working options, employees are empowered to grow through training and career development while making a meaningful difference in the community.
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Contact Detail:

Chesterfield Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Housing Property Services

✨Tip Number 1

Familiarise yourself with the Social Housing Regulatory Framework. Understanding the regulations and compliance requirements will not only help you in interviews but also demonstrate your commitment to high-quality property services.

✨Tip Number 2

Prepare to discuss your experience in organisational transformation and service modernisation. Think of specific examples where you've successfully led change, as this is a key aspect of the role.

✨Tip Number 3

Showcase your leadership style during the interview process. Be ready to explain how you foster collaboration and accountability within teams, as well as how you manage stakeholder relationships effectively.

✨Tip Number 4

Engage with the community and understand tenant needs. Being able to articulate how you would enhance tenant engagement and improve services based on their feedback will set you apart from other candidates.

We think you need these skills to ace Head of Housing Property Services

Leadership Skills
Strategic Planning
Operational Management
Budget Management
Knowledge of Social Housing Regulatory Framework
Tenant Engagement
Project Management
Communication Skills
Stakeholder Management
Organisational Transformation
Service Modernisation
Health and Safety Compliance
Team Management
Collaboration Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in delivering high-quality property services, particularly within a social housing context. Use specific examples that demonstrate your understanding of the Social Housing Regulatory Framework.

Craft a Compelling Cover Letter: In your cover letter, clearly state the job title and outline how your skills and experiences align with the role. Emphasise your leadership style, commitment to tenant engagement, and any relevant achievements in organisational transformation.

Prepare for Interviews: Since initial interviews will be conducted via Microsoft Teams, ensure you have a quiet space and a reliable internet connection. Prepare to discuss your strategic vision for housing services and how you would engage with tenants and stakeholders.

Follow Application Instructions: Submit your application by sending your CV and cover letter to the specified email address before the closing date. Double-check that you have included all required information and that your documents are well-formatted.

How to prepare for a job interview at Chesterfield Borough Council

✨Understand the Role Thoroughly

Before the interview, make sure you have a deep understanding of the Head of Housing Property Services role. Familiarise yourself with the responsibilities, such as managing a £10 million revenue budget and leading a team of service managers. This will help you articulate how your experience aligns with their needs.

✨Showcase Your Leadership Skills

As a senior leader, it's crucial to demonstrate your leadership style. Prepare examples of how you've successfully led teams through organisational transformation and service modernisation. Highlight your collaborative approach and how it has positively impacted previous projects.

✨Engage with Tenant Engagement Strategies

Given the emphasis on meaningful tenant engagement, be ready to discuss your strategies for involving tenants in decision-making processes. Share specific instances where you've improved tenant satisfaction or engagement in past roles.

✨Prepare for the Assessment Day

The final stage includes a panel interview and a presentation task. Practice your presentation skills and prepare to engage with both tenants and colleagues. Think about how you can effectively communicate your vision for the housing services and respond to questions from diverse stakeholders.

Head of Housing Property Services
Chesterfield Borough Council
C
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