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- Tasks: Lead a dynamic waste services team and ensure efficient service delivery.
- Company: Chesterfield Borough Council, committed to environmental services.
- Benefits: Competitive salary, full-time hours, and valuable experience in local government.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Strong IT skills, excellent communication, and customer service abilities required.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 32061 - 32061 £ per year.
Chesterfield Borough Council is seeking a temporary waste services team leader to cover a period of maternity leave for up to 12 months. We are looking for a proactive, customer-focused individual to lead our waste services team and act as a key point of contact for service users, contractors, and council colleagues. The successful candidate will ensure the service is delivered professionally, efficiently, and in line with our commitment to value for money. They will also contribute positively to the ongoing development, commercialisation, and reputation of the service.
This is a varied and fast-paced role. The ideal candidate will be confident in dealing with customer enquiries by phone and email, possess strong IT skills to maintain accurate records, and demonstrate excellent problem-solving abilities. They will be resilient and patient when supporting customers who may be concerned about disposing of their waste, and capable of managing unexpected challenges such as adverse weather or vehicle breakdowns. The role is primarily office-based, although visits to waste disposal and treatment sites will be required. A sound understanding of waste-related legislation is essential, and previous experience within a local authority setting would be an advantage.
Responsibilities- Lead the waste services team to ensure professional and efficient service delivery.
- Act as a key point of contact for service users, contractors, and council colleagues.
- Maintain accurate records using IT systems.
- Manage customer enquiries and resolve issues promptly, including during challenging circumstances (e.g., adverse weather, vehicle breakdowns).
- Support service development, commercialisation, and the service’s reputation.
- Assist with visits to waste disposal and treatment sites as required.
- Right to work in the UK (sponsorship or visa support is not available).
- Strong IT skills and the ability to maintain accurate records.
- Excellent communication and customer service skills (phone and email).
- Resilience and patience when assisting customers with waste disposal queries.
- Ability to handle unexpected challenges and adapt to fast-paced environments.
- Awareness of waste-related legislation; local authority experience is an advantage.
Interested candidates should apply with their CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role. Please send it to hrjobs@chesterfield.gov.uk no later than the closing date shown below.
Closing date and interview- Closing date: 15 February 2026
- Provisional interview date: 23 February 2026
If you would like an accessible version of a job description then please contact the Human Resources team.
For role discussions, please contact Colin Clark at colin.clark@chesterfield.gov.uk or Shirley Hallam at shirley.hallam@chesterfield.gov.uk.
Waste Services Team Leader in Chesterfield employer: Chesterfield Borough Council
Contact Detail:
Chesterfield Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Services Team Leader in Chesterfield
✨Tip Number 1
Get to know the company! Research Chesterfield Borough Council and their waste services. Understanding their values and current projects can help you tailor your approach during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customer enquiries, role-play common scenarios with a friend. This will help you feel more confident when addressing concerns during the interview.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully managed unexpected challenges. Be ready to share these stories in your interview to demonstrate your resilience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Waste Services Team Leader in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Waste Services Team Leader role. Highlight your relevant experience, especially in customer service and waste management, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter should clearly demonstrate your suitability for the role. Use specific examples from your past experiences that align with the responsibilities mentioned in the job description to grab our attention.
Showcase Your IT Skills: Since strong IT skills are essential for this role, don’t forget to mention any relevant software or systems you’ve used in the past. This will reassure us that you can maintain accurate records effectively.
Be Professional and Personable: When writing your application, keep it professional but let your personality shine through. We want to see your enthusiasm for the role and how you can contribute positively to our team!
How to prepare for a job interview at Chesterfield Borough Council
✨Know Your Waste Legislation
Make sure you brush up on waste-related legislation before the interview. Being able to discuss relevant laws and regulations will show that you’re serious about the role and understand the responsibilities that come with it.
✨Demonstrate Customer Service Skills
Prepare examples of how you've handled customer enquiries in the past, especially in challenging situations. Highlight your patience and resilience when dealing with difficult queries, as this is crucial for the Waste Services Team Leader role.
✨Showcase Your IT Proficiency
Since maintaining accurate records is key, be ready to talk about your IT skills. Mention specific software or systems you’ve used and how they helped you manage data effectively in previous roles.
✨Be Ready for Unexpected Challenges
Think of scenarios where you had to adapt quickly to unexpected challenges, like adverse weather or equipment failures. Sharing these experiences will demonstrate your problem-solving abilities and readiness for a fast-paced environment.
