At a Glance
- Tasks: Ensure safety and security while engaging with guests in a unique zoo environment.
- Company: Join a dedicated security team at a stunning 128-acre zoo.
- Benefits: Earn £12.71 per hour, enjoy a complimentary staff pass, and access exclusive discounts.
- Other info: Flexible shifts available, with opportunities for extra hours during peak times.
- Why this job: Work amidst rare animals and contribute to guest safety in an exciting setting.
- Qualifications: Experience in security roles and excellent customer service skills required.
The predicted salary is between 12.71 - 12.71 £ per hour.
This is a working environment like no other!
Imagine patrolling amidst rare giraffes and tigers, surrounded by breathtaking gardens on a sprawling 128-acre estate.
As part of our dedicated and professional Security team, you will play a vital role in ensuring the safety and security of our staff, visitors, contractors, living collection, and assets – day and night.
The Role
Your responsibilities will include
- Ensuring Safety and
Security: Maintaining the highest standards of security across the zoo, delivering proactive prevention measures and emergency responses in line with established protocols.
- Guest
Engagement: Welcoming guests at the main entrance, conducting customer searches, patrolling the grounds, supervising access to event spaces, and handling concierge duties – all while providing exceptional customer service.
- Maximising Security Systems: Demonstrating proficiency in the use of security systems to ensure their operational effectiveness.
- Risk Management: Supporting the Security team by identifying and addressing security vulnerabilities through regular reviews and mitigation measures.
- The Package
- Temporary contract until 31 December 2026.
- Minimum of 8 hours per week, with additional hours available during peak periods. Shifts will vary between 7am and 2am.
- Competitive Pay: £12.71 per hour
- Complimentary staff pass, allowing you to visit the zoo during your time off, along with free tickets for friends and family.
- Discounts on gym memberships, cinema tickets, dining, high street shops, and more via Perks.
• Plus more!
Essential requirements
- Previous experience in a similar role.
- Outstanding customer service skills and a professional approach.
- Confident communicator, able to stay calm under pressure.
- A full UK driving licence.
- A current SIA Door Supervisor licence.
Desirable qualifications
- Experience working in high-footfall environments such as visitor attractions, stadiums, airports, or shopping centres.
- A First Aid at Work qualification.
Security Support Officer employer: Chester-Zoo
Chester Zoo is not just a leading visitor attraction; it's a vibrant community of passionate conservationists dedicated to making a difference in wildlife preservation. With a unique working environment surrounded by stunning gardens and incredible animals, employees enjoy a collaborative culture that prioritises professional growth and development. The zoo offers generous benefits, including a healthcare plan, annual leave, and opportunities for career advancement, making it an exceptional place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Support Officer
✨Get Involved with Local Security Events
Check out local security forums or events happening in your area. These gatherings are great for meeting pros in the field, getting insider info about temporary roles, and building your visibility in the security-services community.
✨Connect with Security Suppliers and Agencies
Temporary positions in security often come from agencies that specialise in placing candidates. Reach out to these agencies directly and let them know you’re available. Often, they can put you forward for roles faster than traditional job applications!
✨Keep Your Skills Up to Date
Stay sharp with your security knowledge! Consider brushing up on your certifications or attending short courses that might be relevant to temporary roles. This will show potential employers, like Chester-Zoo, that you’re committed and ready to hit the ground running.
✨Don't Forget to Apply on Our Website!
When you find roles that catch your eye, don’t forget to apply through our website! It streamlines the process and increases your chances of getting noticed. Agencies love it when candidates show initiative!
We think you need these skills to ace Security Support Officer
Some tips for your application 🫡
Show Off Your Security Skills:When applying for a temporary role in security services, make sure to highlight any relevant skills or certifications you have—like SIA (Security Industry Authority) licences or first aid training. We want to see your qualifications shine through so that we know you’re ready to jump in and keep things safe!
Tailor That CV for Security:Your CV should reflect your experience directly related to security services. Include any past roles where you’ve managed safety, handled security equipment, or dealt with incident responses. Let’s make sure it’s bespoke to show that you're the perfect fit for the type of environment we work in at Chester-Zoo.
Stay Clear on Availability:Since it’s a temporary position, we really need to know when you’re available to start and how flexible you can be with your hours. Be upfront about your schedule in your cover letter so we can assess whether it fits our needs. It’ll save us both a lot of time!
Use Real Examples in Your Cover Letter:Don’t just tell us you're attentive and reliable; share specific experiences that demonstrate those traits. Reference real incidents where you’ve successfully de-escalated a situation or dealt with a challenging scenario. This is your chance to show us what you’d bring to the table at Chester-Zoo.
How to prepare for a job interview at Chester-Zoo
✨Understanding Protocols
In the security services industry, it’s crucial to familiarise yourself with the relevant protocols and regulations in your area. Brush up on emergency procedures and reporting protocols, as interviewers might ask you scenario-based questions to assess your readiness for on-the-job situations.
✨Highlighting Flexibility
As this is a temporary role, emphasise your adaptability and willingness to jump in wherever needed. Talk about any previous temporary positions where you've successfully adjusted to new environments, showcasing your ability to handle diverse situations.
✨Showcasing Communication Skills
Good communication is key in security services, whether it's to de-escalate a situation or effectively report incidents. Be prepared to demonstrate your ability to communicate clearly and calmly, possibly through role-playing scenarios during the interview.
✨Knowledge of Security Tools
Familiarise yourself with the tools commonly used in security services, such as surveillance systems or access control software. If you've had experience with any specific technologies, be sure to mention them, as this could set you apart from other candidates.
