Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support weddings and events, ensuring guests have a fantastic experience.
- Company: Join Chester Zoo, the UK's number one zoo, dedicated to conservation and education.
- Benefits: Enjoy flexible hours, free zoo visits, discounts, and a healthcare plan.
- Why this job: Be part of an exciting team in a unique environment with amazing animals!
- Qualifications: Customer service skills and teamwork are essential; bar experience is a plus.
- Other info: Multiple contracts available; apply quickly as positions may close early.
We\’re looking for Events Team Members to join our Food & Beverage team at the UK\’s number 1 zoo! Multiple positions available – permanent 20-hour contract and temporary minimum 8-hour contract. Additional hours may be available during busy periods. Please specify your preferred role in your cover letter.
As part of our Events Team, you\’ll play an important role in delivering exceptional service across our wedding and events space, The Square, and our award-winning British gastro-pub, The Oakfield. With exciting plans for 2025 and beyond, there\’s never been a better time to join us!
The Role
As an Events Team Member, you\’ll support the smooth running of weddings, parties, conferences, and other events at the zoo. Your role will be hands-on, varied, and focused on ensuring every guest enjoys a world-class experience.
- Assisting with event setups and pack downs, ensuring spaces look their best
- Welcoming and serving guests with a friendly, professional manner
- Supporting food and beverage service, including serving meals, drinks, and clearing tables
- Maintaining cleanliness and presentation across event spaces
- Working with colleagues and managers to deliver seamless events from start to finish
Requirements include:
- Excellent customer service skills, ideally gained in a similar environment such as an event space
- Excellent communication skills and teamwork
- A good level of numeracy and literacy for taking orders, reading menus, and processing payments
- Cash handling experience
- Ability to think on your feet and adapt to various scenarios
- A keen eye for detail and passion for high standards
- You must be aged 18 or older due to licensing requirements
Desirable Requirements
- Bar and/or barista experience would be advantageous
What makes Chester Zoo a great place to work?
We are a diverse team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, and environmental policy influencers, all working to make Chester Zoo the best in the world and our planet a better place.
As the UK\’s biggest and best zoo, we have ambitious goals and exciting plans. We are inclusive and invest in our colleagues\’ career development. Our unique working environment allows you to see critically endangered animals like orangutans, giraffes, and tigers during your lunch break.
We recommend submitting your application promptly as shortlisting and interviews may occur while the advert is live. We reserve the right to close vacancies early.
The Package
- Variety of shifts, including during zoo hours, early mornings, evenings, and late nights for events
- Multiple contracts (permanent & temporary)
- £12.21 per hour
- Hours vary based on contract, including weekends, bank holidays, and evenings
- Additional hours and overtime may be available
- Annual leave accrued based on days worked
- Staff pass for zoo visits during time off and complimentary tickets for friends and family
- Free travel on the X1 bus service from Chester and Ellesmere Port
- Healthcare plan and employee assistance (depending on contract)
- Discounted gym membership, cinema tickets, restaurants, shops, and more
- Pension scheme (depending on contract)
- Subsidised staff canteen
- Online discount and cashback schemes
- Free entry to affiliated zoos and collections through BIAZA, including Blue Planet Aquarium
#J-18808-Ljbffr
Food & Beverage Assistant - Events employer: Chester Zoo
Contact Detail:
Chester Zoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Events
✨Tip Number 1
Familiarise yourself with Chester Zoo's events and food offerings. Understanding their unique selling points will help you engage confidently during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Chester Zoo, especially those in the Food & Beverage team. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Think of examples from past experiences where you provided exceptional service, as this is crucial for the role.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding shifts. Since the role requires working weekends and evenings, showing that you're adaptable can set you apart from other candidates.
We think you need these skills to ace Food & Beverage Assistant - Events
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Food & Beverage Assistant role. Highlight your customer service skills and any relevant experience in event spaces. Don’t forget to mention which contract type you prefer!
Showcase Relevant Experience: In your CV, emphasise any previous roles that involved customer service, teamwork, or event management. If you have bar or barista experience, make sure to include that as well.
Highlight Key Skills: Focus on skills that are essential for the role, such as communication, numeracy, and attention to detail. Use specific examples from your past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chester Zoo
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in previous roles, especially in event settings.
✨Demonstrate Teamwork and Communication
This role requires working closely with colleagues to ensure events run smoothly. Highlight your ability to communicate effectively and work as part of a team during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your ability to think on your feet. Prepare for scenarios where you might need to handle difficult guests or unexpected situations during an event.
✨Express Your Passion for Events
Show enthusiasm for the events you'll be part of at Chester Zoo. Discuss any relevant experience you have in event settings and why you’re excited about contributing to memorable experiences for guests.
