Business Reporting Analyst

We are Chester Zoo, a major wildlife charity committed to the recovery of endangered species globally. We are the UK’s most popular zoo, housing 37,000 animals across 128 acres of gardens, and we’re making a significant contribution to conservation during a global extinction crisis. Role Support the Business Reporting Partner in providing excellent site‑wide reporting by collecting and managing data that can be used to generate meaningful management information, reports and dashboards. Work with key stakeholders site‑wide to enable data to be captured and reported on in a timely, accurate format that assists decision‑making and operational benefits. Design and develop clear, accurate and reliable management information that allows analysis, insight and decision‑making to achieve key business objectives. Drive reporting development as new commercial systems are rolled out, meeting daily operational needs and improving business intelligence. Collaborate with the Business Reporting Partner and Systems and Business Information Accountant on data‑driven projects, enabling the Executive team and Board of Trustees to receive accurate, detailed information on a periodic basis. Use mainstream technology such as Microsoft Power BI and SQL. Monitor the quality and integrity of data captured and processed across the organisation, establishing and communicating clear standards. Support documentation of in‑house databases/datasets (e.g., data dictionaries) to help users identify the right database, tables and fields for reporting and operational needs such as Gift Aid. Requirements Sound working knowledge and experience of SQL (CTEs, subqueries, joins) and advanced Excel. Advanced knowledge of Microsoft packages and other desktop software. Methodical thinker able to view data logically and holistically. Strong collaborative skills, able to understand user needs, advise on solutions, manage expectations and build relationships at all levels. Confident working on concurrent projects with tight deadlines. Strong project management, organisational and time‑management skills. Attention to detail and commitment to accuracy. Excellent problem‑solving, analytical and evaluative skills. Desirable Relevant experience in a leisure, retail or hospitality environment. Package Permanent contract, 40 hours per week. Salary: £30,750 – £32,725, depending on experience. Potential for hybrid working. 33 days annual leave, with option to buy or sell up to 5 days. Staff pass for zoo visits and complimentary tickets for friends and family. Cycle‑to‑work scheme. Healthcare plan and employee assistance programme. Discounted gym membership. Discounts on cinema tickets, restaurants, high‑street shops and more via Perks. Pension scheme with generous employer contributions up to 9%. #J-18808-Ljbffr