Administration Office Assistant

We now have an exciting new role for an outstanding Administration Office Assistant to join the Business Support Team .

We’re looking for someone who can:

• Provide professional support to the Executive Assistant and Senior PA with a wide range of general day to day administrative duties, ensuring high levels of confidentiality.

• Provide reception cover and support, providing high standards of customer service to visitors and co-workers.

• Supporting the reception team with managing inbound/outbound mail and parcels, deliveries and arranging collection of parcels.

• To ensure that meeting rooms are used most effectively by monitoring calendar bookings.

• Respond to enquiries in an effective, professional and timely manner, re-directing where appropriate and to action queries and order requests submitted to the shared Admin Support Team inbox.

• Providing general administrative support to projects, updating various documentation on the intranet, maintaining and updating admin team process documents.

• Support with placing weekly stationery orders, raising relevant purchase orders. Checking incoming deliveries, identifying discrepancies and raising queries. Liaising with various departments regarding distribution and collection of stationery orders received, and responding to queries.

• Excellent IT skills, particularly all the Microsoft Office suite including Outlook, Excel, Word, MS Teams & SharePoint.

• Excellent customer service skills.

• Good business awareness with sensitivity to highly confidential information.

• Well organised with the ability to prioritise workload and the ability to meet deadlines.

• Interpersonal skills demonstrated by an ability to liaise confidently and effectively with managers, both orally and through written communication.

• Numeracy and data analysis skills.

• Ability to work independently or as a team member.

• Excellent attention to detail and accuracy.

Although not essential, the following would be desirable:

• Previous experience of working in an administration office

• Meeting note taking experience

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

The Package

• Permanent – 30hrs per week

• Working Hours 7.5hrs per day Mon-Thurs

• Salary – £25,109.15 (based on 40hrs)

• 33 days (pro rata) annual leave plus the option to buy or sell up to 5 days

• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family

• Cycle to work scheme

• Healthcare plan and employee assistance programme

• Discounted gym membership

• Discounts on cinema tickets, restaurants, high street shops and more via Perks

• Pension scheme with generous employer contributions up to 9%