Operations Manager - Neuro Therapy Centre
Operations Manager - Neuro Therapy Centre

Operations Manager - Neuro Therapy Centre

Chester Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to deliver exceptional services for those with neurological conditions.
  • Company: Join a growing charity dedicated to supporting individuals with degenerative neurological conditions.
  • Benefits: Enjoy a flexible 32-hour work week and the chance to make a real impact.
  • Why this job: Be part of a passionate team that prioritises people and promotes well-being.
  • Qualifications: Experience in leadership and customer service is essential.
  • Other info: Applications close on Thursday 20th June 2024.

The predicted salary is between 36000 - 60000 Β£ per year.

The Neuro Therapy Centre supports people living with a degenerative neurological condition and their Carers through an innovative and holistic range of physical and mental well-being activities.

The Centre is in an exciting phase of growth and development, and we are seeking an Operations Manager to support the charity in maintaining its much-valued services and support to the high standard expected and deserved by our service users.

If you have strong leadership skills and a creative and flexible approach to service delivery, then this position will enable you to inspire and develop our services to ensure people are always at the heart of all we do.

The successful person will support our team of high-performing health and support professionals to be efficient, productive, and effective. The ideal candidate will have experience leading a team and offering exceptional customer service.

The role will be part of our core management team, reporting to the CEO, and will be accountable for the Centre’s health and safety, service development, and facility efficiency. The role holder will act as manager of our membership and support team to maintain customer satisfaction.

Operations Manager - Neuro Therapy Centre employer: Chester Voluntary Action

The Neuro Therapy Centre is an exceptional employer, dedicated to supporting individuals with degenerative neurological conditions and their carers through a holistic approach to well-being. With a strong emphasis on employee growth and development, our collaborative work culture fosters innovation and creativity, allowing you to make a meaningful impact in the lives of our service users. Located in a vibrant community, we offer a supportive environment where your leadership skills can thrive, ensuring that our high standards of service are maintained while you inspire a passionate team of health professionals.
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Contact Detail:

Chester Voluntary Action Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Operations Manager - Neuro Therapy Centre

✨Tip Number 1

Familiarise yourself with the specific needs of individuals living with degenerative neurological conditions. Understanding their challenges and how your role can impact their well-being will demonstrate your commitment to the mission of the Neuro Therapy Centre.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss how you foster collaboration and motivate team members to achieve high standards of service delivery.

✨Tip Number 3

Research the latest trends in health and wellness, particularly those related to neuro therapy. Being knowledgeable about innovative practices will help you stand out as a candidate who is forward-thinking and ready to contribute to the Centre's growth.

✨Tip Number 4

Network with professionals in the neuro therapy field or similar sectors. Engaging with others can provide insights into the role and may even lead to valuable connections that could support your application process.

We think you need these skills to ace Operations Manager - Neuro Therapy Centre

Leadership Skills
Customer Service Excellence
Team Management
Health and Safety Compliance
Service Development
Facility Management
Communication Skills
Problem-Solving Skills
Project Management
Adaptability
Creative Thinking
Emotional Intelligence
Stakeholder Engagement
Performance Monitoring

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Operations Manager position. Highlight key skills such as leadership, customer service, and team management in your application.

Tailor Your CV: Customise your CV to reflect your relevant experience in operations management and any specific achievements related to health and support services. Use clear examples that demonstrate your leadership skills and ability to enhance service delivery.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with neurological conditions. Explain how your background aligns with the Centre's mission and how you can contribute to its growth and development.

Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your writing is clear and professional, as this reflects your attention to detail and commitment to quality.

How to prepare for a job interview at Chester Voluntary Action

✨Understand the Mission

Before your interview, take some time to research the Neuro Therapy Centre's mission and values. Understanding their commitment to supporting individuals with neurological conditions will help you align your answers with their goals and demonstrate your passion for the role.

✨Showcase Leadership Experience

Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully led a team, improved service delivery, or enhanced customer satisfaction. This will show that you have the necessary skills to inspire and develop the Centre's services.

✨Emphasise Flexibility and Creativity

The job requires a creative and flexible approach to service delivery. Think of instances where you adapted to challenges or implemented innovative solutions in your past roles. Sharing these experiences will illustrate your ability to think outside the box and respond effectively to the needs of the Centre.

✨Prepare Questions for the Interviewers

Having thoughtful questions ready for your interviewers can set you apart. Ask about the Centre's future plans, how they measure success in service delivery, or what challenges they currently face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Operations Manager - Neuro Therapy Centre
Chester Voluntary Action
Location: Chester
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