At a Glance
- Tasks: Assist in daily operations, coach teams, and ensure customer satisfaction.
- Company: Join KFC, a brand that values originality and teamwork.
- Benefits: Flexible schedules, cross-training, and opportunities for qualifications.
- Other info: Embrace your uniqueness and grow in a supportive environment.
- Why this job: Be part of a fun, energetic team bringing finger lickin’ good chicken to customers.
- Qualifications: Experience in leadership and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Our Assistant Restaurant General Managers (ARGM) bring a wealth of experience from diverse sectors, including supermarkets, pubs, high street retailers, and banks. Despite their varied backgrounds, they share a common trait: being empowering leaders who prioritize the well-being of their team members.
As an ARGM, you will hold a crucial position within the restaurant management team, responsible for ensuring the smooth and standardized operation of day-to-day activities. Your role will involve coaching, motivating, and developing a high-performing team dedicated to delivering a reliable and consistent experience for our customers. Additionally, you will drive sales and profitability in your restaurant, contributing to its overall success.
Your role will involve:
- Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together.
At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
Assistant Restaurant General Manager in Sunderland employer: Chester Road
At KFC, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to reach their full potential. As an Assistant Restaurant General Manager, you will not only lead a dynamic team but also benefit from flexible schedules, cross-training opportunities, and support for personal growth, all while contributing to the success of a globally recognised brand. Join us in creating memorable experiences for our customers and enjoy a workplace that celebrates originality and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant General Manager in Sunderland
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chester Road. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chester Road
Don't be shy about reaching out to Chester Road directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant General Manager in Sunderland
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chester Road and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chester Road
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
