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For Companies At a Glance
- Tasks: Welcome guests, ensure safety, and create memorable experiences at exciting race events.
- Company: Chester Race Company, known for its vibrant live events and friendly atmosphere.
- Benefits: Flexible shifts, competitive pay, and training opportunities in spectator safety.
- Other info: Great opportunity for personal growth and to work in a dynamic environment.
- Why this job: Be part of thrilling race days and make a real impact on guest experiences.
- Qualifications: Friendly attitude, strong communication skills, and ability to stay calm under pressure.
The predicted salary is between 14 - 15 £ per hour.
Join the Operations Team at Chester Race Company as a Race Day and Event Steward. We’re recruiting enthusiastic Race Day and Event Stewards to join our team for the 2026 race season at Chester Racecourse and Bangor-on-Dee Racecourse. This is a fantastic opportunity to play a key role in delivering safe, memorable experiences across an exciting calendar of race days and events.
Responsibilities:
- Greet and welcome guests upon arrival
- Check and validate tickets
- Serve as the first point of contact for general enquiries
- Carry out car park stewarding duties, ensuring the safe entry and exit of vehicles
- Monitor and maintain crowd safety at all times
- In the event of an emergency or evacuation, follow safety procedures and guide guests to exit the venue safely
What We’re Looking For:
- A friendly, approachable, and professional attitude
- Strong guest experience skills
- Confidence communicating in conversational English
- Ability to remain calm and composed under pressure
- Desirable qualifications include Level 2 Spectator Safety and First Aid at Work
This role requires you to be over the age of 18.
Mandatory Training: As a mandatory requirement of this role, you will undertake training in Level 2 Spectator Safety within 12 months of working with us.
Pay Rates (inclusive of holiday pay):
- £14.03 per hour to increase to £14.60 from April 1st
- £14.65 per hour to increase to £15.25 from April 1st (Level 2 Spectator Safety qualification obtained)
Race Day and Event Steward employer: Chester Races
Contact Detail:
Chester Races Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Race Day and Event Steward
✨Tip Number 1
Get to know the venue! Familiarise yourself with Chester Racecourse and Bangor-on-Dee Racecourse. Knowing the layout will help you feel more confident when guiding guests and managing crowd safety.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, being friendly and approachable is key. Try role-playing with friends or family to boost your confidence.
✨Tip Number 3
Stay calm under pressure! Events can get hectic, so practice mindfulness techniques to help you keep your cool. Remember, a composed steward makes for a safer event!
✨Tip Number 4
Apply through our website! We want to see your enthusiasm for live events. Show us why you’d be a great fit for the team by submitting your application directly on our site.
We think you need these skills to ace Race Day and Event Steward
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for live events and race days shine through! We want to see that you’re excited about the role and ready to contribute to the buzz at Chester Racecourse and Bangor-on-Dee.
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant experience and skills that match what we’re looking for, like guest experience and communication skills. We appreciate clarity!
Tailor Your Application: Make sure to customise your application for this specific role. Mention any previous experience in stewarding or similar roles, and how it prepares you for the responsibilities listed in the job description. We love seeing how you connect your background to our needs!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Chester Races
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Race Day and Event Steward entails. Familiarise yourself with the responsibilities listed in the job description, like greeting guests and ensuring crowd safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about guest experience, be prepared to share examples of how you've provided excellent service in the past. Think of situations where you’ve had to communicate effectively or handle difficult guests. This will demonstrate your friendly and approachable attitude, which is key for this position.
✨Stay Calm Under Pressure
The ability to remain composed during busy events is crucial. Be ready to discuss how you manage stress and keep a level head when things get hectic. You might even want to mention any relevant experiences where you successfully navigated a challenging situation.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the company. This shows your enthusiasm and helps you gauge if the job is the right fit for you. You could ask about the training process for the Level 2 Spectator Safety qualification or what a typical race day looks like.