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- Tasks: Join us as an Event Steward, ensuring safety and guest experience at exciting race days!
- Company: Chester Race Company is a renowned brand in the North West, operating multiple racecourses and venues.
- Benefits: Enjoy flexible hours, weekly pay, enhanced rates, and fun working alongside friends at prestigious events.
- Why this job: Be part of thrilling events, gain valuable experience, and enjoy a vibrant work culture.
- Qualifications: Friendly attitude, strong communication skills, and ability to stay calm under pressure are essential.
- Other info: Shifts mainly evenings and weekends; control your schedule via our app!
Chester Race Company are recruiting Event Stewards for the 2025 race season at Chester as well as Bangor-on-Dee racecourse! Race days and events are truly something spectacular to be a part of! This role is exciting and varied, you’ll work racing andother events at the racecourse as well asprestigious venues across the region and further afield!
What’s in it for you?
- Flexible working – choose your hours via an app
- Weekly pay every Friday
- Enhanced rates of pay!
- Reward and recognition schemes
- Earn money whilst having fun working alongside friends
- Work at prestigious events
About Chester Race Company:
Chester Race Company Ltd is one of the North West’s best-known and most-admired brands. It is an evolving organisation with a broad portfolio but retaining Horseracing at its core. The Company operates three racecourses, Chester, Bangor-on-Dee and Musselburgh, in Scotland. At Chester, we also own and operate – a hotel, a vibrant pub and have other property interests in the city. Not to mention our in-house caterers, Horseradish and our staffing brand – Thyme People. With that much diversity in our business, no two days are the same!
General responsibilities include:
- Welcoming guests to the venue
- Checking tickets
- Acting as a first point of contact for general enquiries
- Car park stewarding – Ensuring the safe access and egress of vehicles
- Monitoring crowd safety
- In the event of an emergency / evacuation you will follow safety protocols & direct guests to exit the venue safely
The successful Event Steward will have the following:
- A friendly, approachable, and professional manner
- Strong guest experience skills
- Confident in conversational English
- Ability to remain calm under pressure
- Desirable Qualifications areL2 Spectator Safety, First aid at work
As a mandatory requirement of this role you will undertake training in Level 2 Spectator Safety within 12 months of working with us.
Our rates of pay(All rates are inclusive of holiday pay)
18+ £14.03 per hour
Leading to £14.65 per hour (Level 2 Spectator Safety qualification obtained)
Shift availability:
Our shifts vary! You are in control of the hours you work via our staff app.
Shifts will be predominately evenings and weekends.
If you have previously worked within the Stewarding industry and feel this is the perfect fit for you, please apply today!
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Event Steward Event Day Safety and Security · Chester employer: Chester Races
Contact Detail:
Chester Races Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Steward Event Day Safety and Security · Chester
✨Tip Number 1
Familiarise yourself with the Chester Race Company and its events. Understanding their values and the type of events they host will help you demonstrate your enthusiasm and fit for the role during any conversations.
✨Tip Number 2
Network with current or former Event Stewards if possible. They can provide insights into the role and share tips on how to stand out, which can be invaluable when you're trying to make a good impression.
✨Tip Number 3
Be prepared to showcase your customer service skills. Think of examples from past experiences where you've successfully handled difficult situations or provided excellent service, as these will be key in demonstrating your suitability for the role.
✨Tip Number 4
Stay updated on the latest safety protocols and crowd management techniques. Showing that you are proactive about safety can set you apart from other candidates and align with the responsibilities of the Event Steward role.
We think you need these skills to ace Event Steward Event Day Safety and Security · Chester
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Event Steward. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service or stewarding roles. Emphasise any qualifications like Level 2 Spectator Safety or First Aid that are desirable for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Chester Race Company and how you can contribute to their events.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Chester Races
✨Show Your Enthusiasm
Make sure to express your excitement about working at events and being part of the Chester Race Company. Highlight your passion for customer service and how you enjoy creating a positive experience for guests.
✨Demonstrate Your Calmness Under Pressure
Since the role involves crowd safety and emergency protocols, be prepared to discuss situations where you've had to remain calm under pressure. Share specific examples that showcase your ability to handle stressful situations effectively.
✨Highlight Relevant Experience
If you have previous experience in stewarding or similar roles, make sure to mention it. Discuss any relevant qualifications, like Level 2 Spectator Safety or First Aid, and how they can benefit the team.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. This shows your genuine interest and helps you understand more about what it's like to work at Chester Race Company, as well as the expectations for Event Stewards.
