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For Companies At a Glance
- Tasks: Welcome guests and ensure a memorable experience at prestigious events.
- Company: Chester Race Company, a respected organisation in the North West.
- Benefits: Weekly pay, recognition schemes, flexible shifts, and fun work environment.
- Why this job: Join a dynamic team and be part of iconic hospitality experiences.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for guest service.
- Other info: Flexible shifts managed through an app, perfect for fitting around your lifestyle.
The predicted salary is between 14 - 14 £ per hour.
Location: Chester, Bangor-on-Dee
Contract: Casual / Zero Hours (flexible shifts)
Overview
Join the Guest Experience Team at Chester Race Company – Premium Hospitality Host. We’re looking for experienced, passionate Hospitality Hosts and Hostesses to join Chester Race Company for the 2026 racing season at Chester Racecourse. This is an exciting and varied role where you’ll be the welcoming face of our hospitality venues, often creating the first and lasting impression for our guests. Working as part of our Guest Experience team, you’ll support the delivery of a memorable day of escapism for every guest. You’ll play a key role in our award-winning success by consistently providing a world-class level of service. The role offers the opportunity to work across a range of high-class hospitality settings at Chester Racecourse.
Benefits
- Get paid weekly – every Friday without fail
- Recognition and reward schemes to celebrate your hard work
- Earn while having fun and working with friends
- Be part of prestigious events and iconic venues
- Enjoy total flexibility with shifts managed easily through our app
About Chester Race Company
Chester Race Company Ltd is one of the North West’s most iconic and respected organisations. While horseracing is at the heart of our heritage, we are an evolving organisation with a broad portfolio. We proudly operate three racecourses – Chester, Bangor-on-Dee, and Musselburgh in Scotland – and our reach extends further with a hotel, a vibrant pub, and several property ventures in the city of Chester. Our in-house catering brand, Horseradish, and staffing division, Thyme People, also play a central role in our success. With such a dynamic mix of venues and services, no two days are ever the same.
Responsibilities
- Providing a warm, professional welcome to guests across the venue
- Acting as a friendly point of contact for guest enquiries and feedback
- Ensuring smooth operation of assigned hospitality areas
- Seating guests efficiently and resolving any seating or table plan issues
- Delivering a consistently high-level guest experience
- Supporting hospitality staff with table service, clearing, and maintaining clean dining areas
- Ensuring guests receive a positive farewell upon departure
What We’re Looking For
- Previous experience in hospitality or event hosting
- Knowledge of fine dining etiquette
- A genuine passion for guest service
- Friendly, confident, and approachable demeanour
- Strong communication, organisation, and problem-solving skills
- A positive team player able to thrive in a fast-paced environment
This role requires you to be over the age of 18.
Pay Rates (inclusive of holiday pay): £14.03 per hour to increase to £14.60 from April 1st.
Shifts & Availability: Your schedule, your choice! With our easy-to-use staff app, you’re in control of when you work. Most shifts take place during evenings and weekends, giving you flexibility to fit work around your lifestyle.
How to Apply
If you have previous Host/Hostess experience and you feel this is the perfect fit for you – please apply below!
Race Day Premium Hospitality Host in Chester employer: Chester Races
Contact Detail:
Chester Races Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Race Day Premium Hospitality Host in Chester
✨Tip Number 1
Get to know the venue! Familiarise yourself with Chester Racecourse and its hospitality offerings. This way, when you chat with guests, you can share insider tips and make their experience even more memorable.
✨Tip Number 2
Network like a pro! Connect with other hospitality professionals on social media or at events. You never know who might have a lead on your next gig or offer some valuable advice.
✨Tip Number 3
Practice your people skills! Role-play different guest scenarios with friends or family. The more comfortable you are in handling various situations, the better you'll shine during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Race Day Premium Hospitality Host in Chester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond for guests. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences.
Tailor Your Application: Make sure to customise your application to fit the Premium Hospitality Host role. Highlight relevant skills and experiences that match what we’re looking for, like your knowledge of fine dining etiquette or your ability to handle guest enquiries with ease.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a hospitality role. Use a friendly tone in your application, but keep it professional. Show us your approachable personality while maintaining a level of professionalism that reflects our brand.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to manage your application and future shifts all in one place. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Chester Races
✨Know Your Hospitality Basics
Brush up on your fine dining etiquette and hospitality standards. Being able to discuss your previous experiences in a way that highlights your understanding of guest service will show that you’re the right fit for the role.
✨Show Your Passion for Guest Experience
During the interview, share specific examples of how you've gone above and beyond for guests in past roles. This will demonstrate your genuine passion for creating memorable experiences, which is key for a Premium Hospitality Host.
✨Practice Your Communication Skills
Since this role requires strong communication, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Be Ready for Problem-Solving Scenarios
Prepare for questions that assess your problem-solving skills. Think of situations where you had to resolve issues quickly and effectively, as this will showcase your ability to thrive in a fast-paced environment.
