Race Day Area Manager in Chester

Race Day Area Manager in Chester

Chester Part-Time 18 - 27 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead teams and ensure an outstanding guest experience at exciting race days and events.
  • Company: Join the renowned Chester Race Company, known for its vibrant events and iconic venues.
  • Benefits: Get paid weekly, enjoy flexible shifts, and celebrate your hard work with recognition schemes.
  • Why this job: Be part of thrilling events while earning and having fun with friends.
  • Qualifications: Experience in operational leadership and a passion for guest satisfaction.
  • Other info: Flexible scheduling through our app, perfect for balancing work and lifestyle.

The predicted salary is between 18 - 27 £ per hour.

Join the Operations team at Chester Race Company as an Area Manager. We’re looking for confident, experienced, passionate and people-focused Area Managers to join our race day and major events operation at Chester Racecourse.

As an Area Manager, you’ll play a critical leadership role on race days and events, taking ownership of a designated area and ensuring an outstanding guest experience from arrival to departure. You’ll act as the link between operational teams, contractors and management on the ground, keeping standards high, teams supported, and the operation running smoothly.

This is a hands-on, fast-paced role, ideal for someone who thrives in live environments and enjoys leading teams in front-line operational settings, with the guest experience being at the heart of everything that you do! This is a unique and exciting opportunity to be part of a wide variety of events – from thrilling race days at Chester Racecourse, to concerts and events.

Why join us?

  • Get paid weekly – every Friday
  • Recognition and reward schemes to celebrate your hard work
  • Earn while having fun and working with friends
  • Be part of prestigious events and iconic venues
  • Enjoy total flexibility with shifts managed easily through our app

General responsibilities

  • Take ownership of the safe, effective, and high-quality delivery of your designated area on event days
  • Complete pre-event and close-down checks, escalating risks and readiness issues as required
  • Lead and coordinate cross-functional teams to deliver a seamless guest experience
  • Maintain excellent presentation, cleanliness, and operational standards at all times
  • Manage guest flow and crowd movement to ensure safety and positive experiences
  • Act as a visible, proactive leader, supporting guests and resolving issues on the ground
  • Monitor live operations, escalate risks, and support incident management
  • Capture feedback and insights to support continuous improvement
  • Champion a guest-first, safety-led culture

What We’re Looking For

  • Experience in operational leadership within events, hospitality, sport, or high-footfall environments
  • Strong focus on guest experience and presentation standards
  • Calm, decisive problem-solver in fast-paced live settings
  • Confident communicator able to lead diverse teams and stakeholders
  • Hands-on, resilient, and comfortable working outdoors
  • Flexible availability, including evenings and weekends
  • Previous major event or venue experience is desirable

This role requires you to be over the age of 18.

Pay Rates

Pay Rates (inclusive of holiday pay): £22.42 per hour

Shifts & Availability

Your schedule, your choice! With our easy-to-use staff app, you’re in control of when you work. Most shifts take place during evenings and weekends, giving you flexibility to fit work around your lifestyle.

If you have strong operational leadership experience and want to be part of delivering world-class race days and events, please apply below!

Race Day Area Manager in Chester employer: Chester Races

Chester Race Company offers an exciting and dynamic work environment where you can thrive as a Race Day Area Manager. With flexible shifts, weekly pay, and a strong focus on employee recognition, you'll enjoy being part of prestigious events in a vibrant setting. The company fosters a supportive culture that prioritises guest experience and operational excellence, providing ample opportunities for personal growth and teamwork.
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Contact Detail:

Chester Races Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Race Day Area Manager in Chester

✨Tip Number 1

Get to know the venue! Familiarise yourself with Chester Racecourse and its layout. This will help you feel more confident when you're leading teams and managing guest experiences on race days.

✨Tip Number 2

Network like a pro! Chat with other event staff and managers. Building relationships can open doors for future opportunities and give you insights into what makes a successful Area Manager.

✨Tip Number 3

Show your passion! When you’re at events, let your enthusiasm shine through. Guests and team members will respond positively to your energy, making it easier to create a fantastic atmosphere.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of an exciting team that values flexibility and fun while working at iconic events.

We think you need these skills to ace Race Day Area Manager in Chester

Operational Leadership
Guest Experience Management
Problem-Solving Skills
Communication Skills
Team Coordination
Crowd Management
Incident Management
Flexibility
Presentation Standards
Resilience
Event Management
Stakeholder Engagement
Feedback Capture
Safety Awareness

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for events and guest experiences shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable moments for our guests.

Tailor Your Experience: Make sure to highlight any relevant experience you have in operational leadership or event management. We love seeing how your past roles have prepared you for the fast-paced environment at Chester Racecourse, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see why you’d be a great fit for the Area Manager role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it gives you a chance to explore more about us!

How to prepare for a job interview at Chester Races

✨Know the Company Inside Out

Before your interview, take some time to research Chester Race Company. Understand their values, the events they host, and their commitment to guest experience. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As an Area Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams in high-pressure environments. Highlight how you maintained standards and ensured a positive guest experience, as this is crucial for the role.

✨Prepare for Scenario Questions

Expect scenario-based questions during your interview. Think about how you would handle specific situations, such as managing crowd flow or resolving guest complaints. Practising these scenarios will help you articulate your problem-solving skills and calmness under pressure.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the types of events you might manage or how the company measures guest satisfaction. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Race Day Area Manager in Chester
Chester Races
Location: Chester
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