At a Glance
- Tasks: Welcome guests and ensure a memorable experience at prestigious events.
- Company: Chester Race Company, a respected organisation with iconic venues.
- Benefits: Weekly pay, flexible shifts, and recognition schemes for your hard work.
- Other info: Flexible scheduling through an easy-to-use app for work-life balance.
- Why this job: Join a fun team and be part of exciting events while earning.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service.
The predicted salary is between 11 - 16 £ per hour.
Location: Chester, Bangor-on-Dee
Contract: Casual / Zero Hours (flexible shifts)
We’re looking for experienced, passionate Hospitality Hosts and Hostesses to join Chester Race Company for the 2026 racing season at Chester Racecourse. This is an exciting and varied role where you’ll be the welcoming face of our hospitality venues, often creating the first and lasting impression for our guests.
Working as part of our Guest Experience team, you’ll support the delivery of a memorable day of escapism for every guest. You’ll play a key role in our award-winning success by consistently providing a world-class level of service. The role offers the opportunity to work across a range of high-class hospitality settings at Chester Racecourse.
Why join us?
- Get paid weekly – every Friday without fail
- Recognition and reward schemes to celebrate your hard work
- Earn while having fun and working with friends
- Be part of prestigious events and iconic venues
- Enjoy total flexibility with shifts managed easily through our app
About Chester Race Company
Chester Race Company Ltd is one of the North West’s most iconic and respected organisations. While horseracing is at the heart of our heritage, we are an evolving organisation with a broad portfolio. We proudly operate three racecourses – Chester, Bangor-on-Dee, and Musselburgh in Scotland – and our reach extends further with a hotel, a vibrant pub, and several property ventures in the city of Chester. Our in-house catering brand, Horseradish, and staffing division, Thyme People, also play a central role in our success. With such a dynamic mix of venues and services, no two days are ever the same.
Responsibilities
- Providing a warm, professional welcome to guests across the venue
- Acting as a friendly point of contact for guest enquiries and feedback
- Ensuring smooth operation of assigned hospitality areas
- Seating guests efficiently and resolving any seating or table plan issues
- Delivering a consistently high-level guest experience
- Supporting hospitality staff with table service, clearing, and maintaining clean dining areas
- Ensuring guests receive a positive farewell upon departure
What We’re Looking For
- Previous experience in hospitality or event hosting
- Knowledge of fine dining etiquette
- A genuine passion for guest service
- Friendly, confident, and approachable demeanour
- Strong communication, organisation, and problem-solving skills
- A positive team player able to thrive in a fast-paced environment
- This role requires you to be over the age of 18
Pay Rates
£14.03 per hour to increase to £14.60 from April 1st (inclusive of holiday pay)
Shifts & Availability
Your schedule, your choice! With our easy-to-use staff app, you’re in control of when you work. Most shifts take place during evenings and weekends, giving you flexibility to fit work around your lifestyle. If you have previous Host/Hostess experience and you feel this is the perfect fit for you – please apply below!
Race Day Premium Hospitality Host in Chester employer: Chester Racecourse
Chester Race Company is an exceptional employer, offering a vibrant work culture where flexibility and fun are at the forefront. As a Premium Hospitality Host, you'll enjoy weekly pay, recognition for your hard work, and the chance to be part of prestigious events in iconic venues, all while working alongside a passionate team dedicated to delivering world-class guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Race Day Premium Hospitality Host in Chester
✨Tip Number 1
Get to know the venue! Familiarise yourself with Chester Racecourse and its hospitality offerings. This way, when you chat with guests, you can share insider tips and make their experience even more memorable.
✨Tip Number 2
Practice your people skills! Being friendly and approachable is key in hospitality. Try role-playing with friends or family to boost your confidence in handling guest enquiries and feedback.
✨Tip Number 3
Stay organised! Use a planner or an app to keep track of your shifts and any important events at the racecourse. This will help you manage your time effectively and ensure you're always prepared.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll be one step closer to joining our fantastic team and making unforgettable memories for our guests!
We think you need these skills to ace Race Day Premium Hospitality Host in Chester
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share any experiences that highlight your enthusiasm for providing top-notch service and making guests feel special.
Tailor Your Application:Make sure to customise your application to fit the role of Premium Hospitality Host. Mention specific skills or experiences that align with what we're looking for, like your knowledge of fine dining etiquette or your ability to handle guest enquiries.
Keep It Professional Yet Friendly:While we want to see your personality, remember to keep your tone professional. Use a friendly and approachable style in your writing, as this reflects the kind of atmosphere we create at Chester Race Company.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Chester Racecourse
✨Know Your Hospitality Basics
Brush up on your fine dining etiquette and hospitality standards. Being able to discuss these confidently will show that you understand the role and can deliver the high-level service expected at Chester Race Company.
✨Showcase Your Passion for Guest Service
Prepare examples from your past experiences where you went above and beyond for guests. This will help demonstrate your genuine passion for providing a memorable experience, which is key for this role.
✨Practice Your Communication Skills
Since you'll be the friendly face of the hospitality venues, practice clear and confident communication. Role-play common guest interactions with a friend to ensure you're ready to handle enquiries and feedback smoothly.
✨Be Ready for Problem-Solving Scenarios
Think of potential challenges you might face during a busy race day, like seating issues or guest complaints. Prepare how you would resolve these situations effectively, showcasing your organisational skills and ability to thrive in a fast-paced environment.
