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- Tasks: Lead teams and ensure an outstanding guest experience at exciting events.
- Company: Join the renowned Chester Race Company, known for its vibrant events.
- Benefits: Weekly pay, flexible shifts, and recognition schemes to celebrate your hard work.
- Why this job: Be part of thrilling race days and iconic events while earning and having fun.
- Qualifications: Experience in operational leadership and a passion for guest satisfaction.
- Other info: Enjoy total flexibility with shifts managed easily through our app.
The predicted salary is between 18 - 26 £ per hour.
Join the Operations team at Chester Race Company as an Area Manager. We’re looking for confident, experienced, passionate and people-focused Area Managers to join our race day and major events operation at Chester Racecourse. As an Area Manager, you’ll play a critical leadership role on race days and events, taking ownership of a designated area and ensuring an outstanding guest experience from arrival to departure.
You’ll act as the link between operational teams, contractors and management on the ground, keeping standards high, teams supported, and the operation running smoothly. This is a hands-on, fast-paced role, ideal for someone who thrives in live environments and enjoys leading teams in front-line operational settings, with the guest experience being at the heart of everything that you do!
This is a unique and exciting opportunity to be part of a wide variety of events – from thrilling race days at Chester Racecourse, to concerts and events.
General responsibilities:
- Take ownership of the safe, effective, and high-quality delivery of your designated area on event days
- Complete pre-event and close-down checks, escalating risks and readiness issues as required
- Lead and coordinate cross-functional teams to deliver a seamless guest experience
- Maintain excellent presentation, cleanliness, and operational standards at all times
- Manage guest flow and crowd movement to ensure safety and positive experiences
- Act as a visible, proactive leader, supporting guests and resolving issues on the ground
- Monitor live operations, escalate risks, and support incident management
- Capture feedback and insights to support continuous improvement
- Champion a guest-first, safety-led culture
What We’re Looking For:
- Experience in operational leadership within events, hospitality, sport, or high-footfall environments
- Strong focus on guest experience and presentation standards
- Calm, decisive problem-solver in fast-paced live settings
- Confident communicator able to lead diverse teams and stakeholders
- Hands-on, resilient, and comfortable working outdoors
- Flexible availability, including evenings and weekends
- Previous major event or venue experience is desirable
- This role requires you to be over the age of 18
Pay Rates: £22.42 per hour
Shifts & Availability: Your schedule, your choice! With our easy-to-use staff app, you’re in control of when you work. Most shifts take place during evenings and weekends, giving you flexibility to fit work around your lifestyle.
If you have strong operational leadership experience and want to be part of delivering world-class race days and events, please apply below!
Race Day Area Manager in Chester employer: Chester Racecourse
Contact Detail:
Chester Racecourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Race Day Area Manager in Chester
✨Tip Number 1
Get to know the company! Research Chester Race Company and its events. Understanding their values and operations will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios on race days. Being able to demonstrate your problem-solving skills and guest-first mentality will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at Chester Race Company and ready to dive into the action!
We think you need these skills to ace Race Day Area Manager in Chester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for events and guest experiences shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable moments for our guests.
Tailor Your Experience: Make sure to highlight any relevant experience you have in operational leadership or event management. We love seeing how your past roles have prepared you for the fast-paced environment at Chester Racecourse.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us see how you can fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your journey to joining our awesome team.
How to prepare for a job interview at Chester Racecourse
✨Know Your Race Day Operations
Familiarise yourself with the specific operations of Chester Race Company. Understand their event flow, guest experience priorities, and safety protocols. This knowledge will help you demonstrate your passion for the role and show that you're ready to take ownership of your area.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams in high-pressure environments. Highlight how you maintained operational standards and ensured a positive guest experience. This will illustrate your capability as a confident communicator and problem-solver.
✨Emphasise Flexibility and Adaptability
Since this role requires working evenings and weekends, be ready to discuss your availability and how you can adapt to changing situations. Share instances where you've thrived in dynamic settings, showcasing your resilience and hands-on approach.
✨Engage with the Interviewers
During the interview, ask insightful questions about the company culture and the types of events you'll be managing. This not only shows your interest but also helps you gauge if the role aligns with your values and work style. Remember, it's a two-way street!
