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- Tasks: Welcome guests and create memorable experiences at Chester Racecourse.
- Company: Join the iconic Chester Race Company with a vibrant team culture.
- Benefits: Weekly pay, flexible shifts, and recognition for your hard work.
- Why this job: Be part of exciting events while making lasting impressions on guests.
- Qualifications: Passion for guest service and strong communication skills required.
- Other info: Enjoy total flexibility with shifts managed easily through our app.
The predicted salary is between 14 - 15 £ per hour.
Location: Chester, Bangor-on-Dee
Contract: Casual / Zero Hours (flexible shifts)
We’re looking for enthusiastic and guest-focused Admissions Hosts to join Chester Race Company for the 2026 race season at Chester Racecourse. This is a dynamic and rewarding role where you’ll be the welcoming face of our venue, often creating the first and lasting impression for our guests.
Working as part of our Guest Experience team, you’ll help deliver a memorable day of escapism for every guest. You’ll play a key role in our award-winning success by consistently providing a world-class level of service and ensuring every guest’s experience starts on a high note.
Why join us?
- Get paid weekly – every Friday without fail
- Recognition and reward schemes to celebrate your hard work
- Earn while having fun and working with friends
- Be part of prestigious events and iconic venues
- Enjoy total flexibility with shifts managed easily through our app
About Chester Race Company
Chester Race Company Ltd is one of the North West’s most iconic and respected organisations. While horseracing is at the heart of our heritage, we are an evolving organisation with a broad portfolio. We proudly operate three racecourses – Chester, Bangor-on-Dee, and Musselburgh in Scotland – and our reach extends further with a hotel, a vibrant pub, and several property ventures in the city of Chester. Our in-house catering brand, Horseradish, and staffing division, Thyme People, also play a central role in our success. With such a dynamic mix of venues and services, no two days are ever the same.
General Responsibilities
- Providing a warm and professional welcome to guests at the entry gates
- Creating a friendly and engaging first impression, ensuring every guest feels valued
- Scanning tickets accurately and efficiently using hand-held devices
- Proactively approaching guests to check tickets are ready and answer any questions
- Managing guest flow to ensure quick and smooth entry
- Working as part of a team to maintain an organised and positive entrance experience
What We’re Looking For
- A genuine passion for delivering excellent guest service
- A friendly, confident, and approachable attitude
- Strong communication skills and the confidence to engage with guests
- Ability to work efficiently in a fast-paced environment
- Good problem-solving skills and effective time management
- A positive team player who takes pride in creating a great guest experience
This role requires you to be over the age of 18
Pay Rates (inclusive of holiday pay)
£14.03 per hour, increasing to £14.60 from April 1st
Shifts & Availability
Your schedule, your choice! With our easy-to-use staff app, you’re in control of when you work. Most shifts take place during evenings and weekends, giving you flexibility to fit work around your lifestyle.
If you have previous Admissions experience and you feel this is the perfect fit for you – please apply below!
Race Day Admissions Host in Chester employer: Chester Racecourse
Contact Detail:
Chester Racecourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Race Day Admissions Host in Chester
✨Tip Number 1
Get to know the venue! Familiarise yourself with Chester Racecourse and its events. This way, when you chat with guests, you can share insider tips and make their experience even better.
✨Tip Number 2
Practice your people skills! Engage with friends or family in mock scenarios where you greet them as guests. The more comfortable you are, the more natural it will feel on race day.
✨Tip Number 3
Stay flexible and positive! With casual shifts, things can change quickly. Embrace the unpredictability and keep that friendly attitude shining through, no matter what.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, you’ll find all the info you need about the role and our awesome team!
We think you need these skills to ace Race Day Admissions Host in Chester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for guest service shine through! We want to see that you're genuinely excited about the role and ready to create memorable experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills. Mention any previous roles where you’ve provided excellent customer service or worked in a fast-paced environment – it’ll make you stand out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Admissions Host role. Remember, first impressions count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity with Chester Race Company.
How to prepare for a job interview at Chester Racecourse
✨Show Your Enthusiasm
Make sure to express your genuine passion for guest service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Know the Company
Do a bit of homework on Chester Race Company and its venues. Familiarise yourself with their values, mission, and the unique aspects of their events. This will help you demonstrate your interest and fit for the role.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable engaging with different types of guests.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as an Admissions Host, such as handling a guest complaint or managing a busy entry gate. Prepare your responses to show how you'd handle these situations effectively and positively.
