At a Glance
- Tasks: Manage group bookings and ensure client needs are met for successful events.
- Company: Dynamic hotel group with a focus on exceptional guest experiences.
- Benefits: Competitive pay, discounts, free meals, and career development opportunities.
- Other info: Full-time role with potential for internal promotions and milestone rewards.
- Why this job: Join a vibrant team and make memorable events happen for guests.
- Qualifications: Tech-savvy, excellent communicator, and previous experience in events or sales.
The predicted salary is between 25000 - 31200 £ per year.
Responsibilities
Pick up and manage group booking enquiries for selected hotels, converting them into bookings wherever possible.
Work with clients from enquiry to the day of the event to ensure their needs are met and exceeded.
Create, check, and distribute group function sheets and manage bookings in the PMS.
Complete Request for Proposals (RFP) for potential clients on request.
Manage databases and digital platforms, keeping them up to date and accurate.
Develop and maintain relationships with regular guests to secure loyalty.
Create procedures and step‑by‑step guides for group bookings for others in the company.
Maximise revenue from group bookings and log all information on internal platforms.
Manage billing and payments, ensuring they are processed on time.
Qualifications
Tech and data savvy, confident with online digital platforms.
Experience using Property Management Systems, ideally Opera.
Previous hotel meeting and events/sales experience.
Self‑motivated, positive and engaging personality with energy and enthusiasm.
Excellent communicator in all formats, with strong written communication.
Strong attention to detail and ability to work collaboratively and independently.
Willingness to embrace change and support the wider team.
Hours
Full time, 5 days per week, Monday to Friday, office hours, with occasional weekend work where required. Benefits
Competitive pay, service charge and tips on top.
Perkbox platform perks and discounts across hotel family: 25% off food & beverage, £25 B&B per person.
Employee Assistance Programme with confidential helpline.
Free meals when on duty.
Development pathways and opportunities for progress—including internal promotions to general manager level.
Milestone awards with special gifts, longer stays, extra days off. #J-18808-Ljbffr
Central Groups and Events Executive (Maternity Cover) in Chester employer: Chester Central
As a Central Groups and Events Executive, you will thrive in a dynamic work environment that prioritises employee growth and development. Our company offers competitive pay, a range of perks through the Perkbox platform, and opportunities for internal promotions, ensuring that your career can flourish while you enjoy a supportive and engaging workplace culture. With a focus on teamwork and a commitment to exceeding client expectations, this role provides a meaningful and rewarding experience in the hospitality industry.
