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- Tasks: Lead and develop frontline services for vulnerable individuals in the community.
- Company: Chester Aid to the Homeless, a respected local charity since 1972.
- Benefits: Join a supportive team and make a real difference in people's lives.
- Other info: Opportunity for personal growth in a busy, dynamic environment.
- Why this job: Shape impactful services and build strong partnerships in a meaningful role.
- Qualifications: Experience in homelessness, housing, or social care; strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 40 hours per week (Primarily on-site, with a shared on-call rota) (Dependent on experience, skills and qualifications)
Location: Chester
Contract: Permanent
About Us
Chester Aid to the Homeless (CATH) has been supporting people experiencing homelessness and vulnerability since 1972. Through our day centre, accommodation services and partnership work, we aim to provide practical support, dignity, and meaningful opportunities for individuals to move towards greater stability and independence.
We are now seeking an experienced, values-driven Services & Partnerships Manager to help lead and develop our frontline services.
The Role
This is a hands-on leadership role overseeing our day services and accommodation provision, while also playing a key role in developing and maintaining strong partnerships across statutory, voluntary and community sectors. The successful candidate will lead a committed staff team, ensure high-quality service delivery, and work directly with clients when required. You will balance strategic oversight with day-to-day operational involvement, ensuring services are effective, safe and responsive.
Key Responsibilities
- Provide leadership and line management to staff working across day services and accommodation
- Oversee the day-to-day operational delivery of services, maintaining high standards of care and support
- Work directly with clients where needed, supporting complex needs with a compassionate, practical approach
- Develop and maintain positive relationships with partner agencies, commissioners and local stakeholders
- Contribute to service development, continuous improvement and partnership initiatives
- Participate in the shared on-call rota and respond to operational issues as required
- Ensure services comply with organisational policies, safeguarding standards and relevant legislation
About You
We are looking for someone who:
- Has experience working within homelessness, housing, social care or related community services
- Is comfortable balancing leadership responsibilities with hands-on client and operational work
- Has strong people management and communication skills
- Can build effective internal and external partnerships
- Brings a positive, solution-focused attitude and a commitment to service excellence
- Is organised, resilient and confident working in a busy frontline environment
- A full driving licence is essential.
Why Work With Us?
- Be part of a well-established, respected local charity with a strong mission and values
- Work alongside a dedicated and supportive team
- Play a meaningful role in supporting vulnerable individuals within the community
- Opportunity to shape services and build impactful partnerships
Closing Date: Friday 8th May 2026
Interview Date: Thursday 14th & Friday 15th May 2026
Services & Partnerships Manager in Chester employer: Chester Aid to the Homeless
Contact Detail:
Chester Aid to the Homeless Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services & Partnerships Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with your values. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Research organisations like Chester Aid to the Homeless and reach out directly. Express your interest in potential roles and share how you can contribute to their mission.
✨Tip Number 3
Prepare for interviews by understanding the organisation’s values and services. Be ready to discuss how your experience aligns with their goals, especially in areas like partnership development and service delivery.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Services & Partnerships Manager in Chester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in homelessness, housing, or social care. We want to see how your skills align with our mission at Chester Aid to the Homeless!
Showcase Your Leadership Skills: As a Services & Partnerships Manager, you'll be leading a team. Use your application to demonstrate your people management experience and any successful projects you've led. We love seeing real examples!
Be Genuine and Passionate: Let your passion for supporting vulnerable individuals shine through in your writing. We’re looking for someone who shares our values and is committed to making a difference in the community.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Chester Aid to the Homeless
✨Know Your Stuff
Make sure you understand Chester Aid to the Homeless and its mission. Familiarise yourself with their services, especially around homelessness and community support. This will help you demonstrate your genuine interest and how your experience aligns with their values.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you've faced and how you managed them. Highlight your ability to balance hands-on work with strategic oversight, as this is crucial for the role.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use active listening and engage with their questions thoughtfully. Show that you can develop positive relationships, which is key for maintaining partnerships in this role.
✨Be Solution-Focused
Prepare to discuss how you've approached problem-solving in previous roles. Bring examples of how you've improved services or addressed complex needs. This will showcase your commitment to service excellence and your proactive attitude.