Supported Self Management Services Manager

Supported Self Management Services Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Chest Heart & Stroke Scotland

At a Glance

  • Tasks: Lead impactful self-management programmes for people with health conditions across Scotland.
  • Company: Join Chest Heart and Stroke Scotland, a charity making a real difference in people's lives.
  • Benefits: Enjoy a generous holiday allowance, pension scheme, and employee welfare support.
  • Other info: Flexible working options available; travel across Scotland required for training.
  • Why this job: Be the voice of change, empowering individuals to live well beyond their conditions.
  • Qualifications: Experience in leadership and programme delivery, with a passion for improving lives.

The predicted salary is between 30000 - 40000 £ per year.

Location: North

Benefits: CHSS employees enjoy a variety of organisational benefits including company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. By joining Chest Heart and Stroke Scotland (CHSS) as a Supported Self Management Services Manager you can be the difference between people just surviving and really living.

As Supported Self-Management Services Manager, you will lead the operational delivery and ongoing development of CHSS’s flagship self management programmes, including the Chronic Disease Self Management Programme and the Living Well with Aphasia programme. These nationally recognised programmes empower people to build skills, confidence and independence, supporting them to live well with and beyond their condition.

Your leadership will ensure high quality, accessible and resilient delivery across Scotland, responding to local needs while maintaining national consistency.

You will be responsible for:

  • Leading and supporting teams to deliver evidence based self management programmes
  • Ensuring continuity and resilience of services across your designated area
  • Implementing local operational plans to increase reach, manage risk and safeguard delivery

A key aspect of this role is embedding a culture of continuous improvement, quality assurance and learning. You will monitor performance, use data and lived experience feedback to identify opportunities for improvement, and ensure services consistently meet CHSS standards, regulatory requirements and community needs.

You will champion evidence-based practice and support innovation that strengthens outcomes for people affected by long term conditions and communication disability. In addition, there will be the requirement of the role holder to be a visible and vocal advocate for the charity that ensures our position as a key 3rd sector partner within NHS Health Board areas and other geographic systems of health and social care.

The active and continuous development of senior system relationships will underpin the delivery of the role and ensure the long term success of the charity and the delivery of our No Life Half Lived Strategy. The postholder will initially cover service delivery across Grampian; this may expand into other health boards in the North as we continue to increase service provision. In addition, travel across Scotland will be required for training.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

Supported Self Management Services Manager employer: Chest Heart & Stroke Scotland

Chest Heart and Stroke Scotland (CHSS) is an exceptional employer dedicated to making a meaningful impact on the lives of individuals with chest, heart, and stroke conditions. With a strong commitment to employee welfare, generous benefits including a company pension scheme and ample holiday allowance, CHSS fosters a supportive work culture that prioritises continuous improvement and professional growth. As a Supported Self Management Services Manager, you will not only lead innovative programmes but also be part of a passionate team advocating for those in need across Scotland, ensuring that every life is fully lived.

Chest Heart & Stroke Scotland

Contact Details:

Chest Heart & Stroke Scotland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Supported Self Management Services Manager

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its values. Understand their mission, especially how they support self-management services. Tailor your answers to show how your experience aligns with their goals.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your passion for helping others and your commitment to quality service delivery.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission at CHSS.

We think you need these skills to ace Supported Self Management Services Manager

Leadership Skills
Operational Management
Evidence-Based Practice
Continuous Improvement
Quality Assurance
Data Analysis
Risk Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Supported Self Management Services Manager. Use keywords from the job description to show that you understand what we’re looking for.

Showcase Your Leadership Skills:Since this role involves leading teams and delivering programmes, don’t forget to share examples of your leadership experience. We want to see how you've motivated others and driven successful outcomes in previous roles.

Emphasise Continuous Improvement:We’re all about quality assurance and learning at StudySmarter. Make sure to mention any experiences where you’ve implemented improvements or used feedback to enhance services. This will show us you’re a great fit for our culture.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently. Plus, it’s super easy!

How to prepare for a job interview at Chest Heart & Stroke Scotland

Know the Programmes Inside Out

Make sure you’re familiar with the Chronic Disease Self Management Programme and the Living Well with Aphasia programme. Understand their goals, how they empower individuals, and be ready to discuss how your experience aligns with these initiatives.

Showcase Your Leadership Skills

Prepare examples of how you've led teams in the past, especially in delivering evidence-based programmes. Highlight your ability to foster a culture of continuous improvement and quality assurance, as this is crucial for the role.

Understand Local Needs

Research the specific health needs of the Grampian area and other regions in Scotland. Be prepared to discuss how you would tailor services to meet these local demands while maintaining national consistency.

Be an Advocate for Change

Demonstrate your passion for being a visible advocate for CHSS. Share your thoughts on how you can strengthen relationships with NHS Health Boards and other partners to enhance service delivery and support the charity’s mission.