Assistant Shop Manager in Stonehaven

Assistant Shop Manager in Stonehaven

Stonehaven Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Chest Heart & Stroke Scotland

At a Glance

  • Tasks: Lead a new team, connect with the community, and drive store success.
  • Company: Join Chest Heart and Stroke Scotland, a leading charity making a difference.
  • Benefits: Enjoy generous holidays, pension scheme, sick pay, and employee support.
  • Other info: Flexible working options and a focus on health and wellbeing.
  • Why this job: Shape a new store while helping those with health conditions live life fully.
  • Qualifications: Retail experience is a plus, but a positive attitude is key!

The predicted salary is between 25000 - 30000 £ per year.

Location: Stonehaven

Benefits: CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

We’re looking for an enthusiastic Assistant Manager for our Stonehaven store. This is a fantastic opportunity to work with a new team to build and shape it from the ground up, bringing together staff and volunteers who share your passion. You’ll play a key role in connecting with the local community, creating a welcoming atmosphere, and driving the success of an exciting new store in Inverness.

Working for Chest Heart and Stroke Scotland in our shops will allow you to use all your skills to meet the challenge of turning a bag of donated items into income. Retail experience is preferable, although not essential. A positive can-do attitude is what we value. If you are creative and like working with others, especially a team of loyal volunteers, apply now.

Chest Heart and Stroke Scotland is an organisation that takes the health and well-being of everyone seriously, including all colleagues. We have a schedule of activities and learning opportunities focused on Health and Wellbeing. We offer a generous annual leave allowance, a workplace pension scheme, paid time off for ill health and access to an employee assistance package.

As well as being a vital member of the local community, you’d be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

Assistant Shop Manager in Stonehaven employer: Chest Heart & Stroke Scotland

Chest Heart and Stroke Scotland is an exceptional employer, offering a supportive work culture that prioritises employee well-being and community engagement. As an Assistant Shop Manager in Stonehaven, you will enjoy generous benefits such as a company pension scheme, ample holiday allowance, and opportunities for personal growth while working alongside a dedicated team of volunteers. This role not only allows you to make a meaningful impact in the local community but also fosters a creative and collaborative environment where your contributions are valued.

Chest Heart & Stroke Scotland

Contact Details:

Chest Heart & Stroke Scotland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Shop Manager in Stonehaven

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Chest Heart & Stroke Scotland, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Chest Heart & Stroke Scotland!

We think you need these skills to ace Assistant Shop Manager in Stonehaven

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Teamwork
Customer Service
Time Management

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at Chest Heart & Stroke Scotland, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Chest Heart & Stroke Scotland and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Chest Heart & Stroke Scotland that you’re ready to jump in and contribute right away!

How to prepare for a job interview at Chest Heart & Stroke Scotland

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!