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- Tasks: Lead and inspire retail teams to create amazing customer experiences and support local communities.
- Company: Join Chest Heart and Stroke Scotland, a leading health charity making a real difference.
- Benefits: Be part of a supportive team with opportunities for meaningful change and personal growth.
- Why this job: Make a direct impact on people's lives while developing your leadership skills.
- Qualifications: Experience in retail leadership and a passion for helping others succeed.
- Other info: Embrace a culture of care, diversity, and celebration of success.
The predicted salary is between 36000 - 60000 £ per year.
The end-to-end volunteer management solution powering charities to grow and maximise impact. You will lead one of five newly formed areas, supporting shops and the teams who make them special. Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. By joining Chest Heart and Stroke Scotland (CHSS) as an Area Manager you can be the difference between people just surviving and really living. You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self-management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.
Responsibilities:
- Inspire and coach Shop Managers, helping them grow and succeed
- Drive income and shape great customer experiences across your area
- Support volunteer recruitment and create a positive, inclusive culture
- Champion high standards, compliance, and safe working practices
- Get involved in new shop openings and the development of our estate
- Build relationships in local communities to raise awareness and support
- Encourage innovation and help bring new ideas to life
- Be a visible, hands-on leader through regular shop visits and weekend working on a rota
This role is varied, purposeful, and full of opportunities to make a meaningful impact.
Qualifications:
What You’ll Bring: We’re looking for someone who:
- Has experience leading across multiple retail sites
- Enjoys developing people and helping others shine
- Is confident using data, KPIs, and commercial insight to drive decisions
- Communicates clearly, openly, and with compassion
- Can balance the practical demands of operations with a warm, people-first approach
- Understands the unique strengths and challenges of charity retail
- Values diversity, inclusion, and creating welcoming environments for all
You don’t need formal qualifications — what matters most is your leadership experience, your passion for retail, and your commitment to making a difference.
Why Join Us?
This is a chance to shape something new. You’ll step into a supportive team, influence how our structure beds in, and help us build consistency, confidence, and pride across our shops. You’ll have:
- The opportunity to lead meaningful change
- A real voice in how we grow and improve
- A role where your work directly supports people across Scotland
- A culture where we care about each other and celebrate success together
Most importantly, you’ll be part of a charity that puts people at the heart of everything we do.
Retail Area Manager in Scotland employer: Chest Heart Stroke Scotland
Contact Detail:
Chest Heart Stroke Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Area Manager in Scotland
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those involved in retail management. Attend local events or workshops to meet potential colleagues and learn more about the industry.
✨Tip Number 2
Show your passion for the cause! When you get the chance to chat with hiring managers or during interviews, share why you're excited about supporting people with chest, heart, and stroke conditions. Your enthusiasm can really make you stand out.
✨Tip Number 3
Be prepared to demonstrate your leadership skills! Think of examples from your past experiences where you've inspired teams or driven positive change. This will show that you’re ready to take on the Area Manager role with confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission at Chest Heart and Stroke Scotland.
We think you need these skills to ace Retail Area Manager in Scotland
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and charity shine through. We want to see how your experiences align with our mission to support people with chest, heart, and stroke conditions. Make it personal!
Be Specific About Your Experience: Highlight your leadership experience across multiple retail sites. Use specific examples to demonstrate how you've inspired and developed teams in the past. We love seeing real-life stories that showcase your skills!
Communicate Clearly: Make sure your application is clear and easy to read. Use straightforward language and structure your thoughts logically. Remember, we value open communication, so let your personality come through in your writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Chest Heart Stroke Scotland
✨Know the Mission
Before your interview, take some time to really understand the mission of Chest Heart and Stroke Scotland. Familiarise yourself with their services and how they impact the community. This will not only show your genuine interest but also help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Style
As an Area Manager, you'll be leading teams across multiple shops. Be prepared to discuss your leadership style and provide examples of how you've inspired and developed others in previous roles. Think about specific situations where you’ve driven success through coaching and support.
✨Data-Driven Decisions
Since the role involves using data and KPIs, come ready to discuss how you've used these tools in past positions. Prepare examples that demonstrate your ability to analyse data and make informed decisions that positively impacted operations or sales.
✨Emphasise Community Engagement
Building relationships in local communities is key for this role. Think of examples where you've successfully engaged with the community or raised awareness for a cause. Highlight your understanding of the unique challenges charity retail faces and how you can contribute to overcoming them.
