At a Glance
- Tasks: Assist customers and donors, keep the shop tidy, and manage stock.
- Company: Join a beloved charity making a difference in Scotland.
- Benefits: Meet new people, learn new skills, and make a real impact.
- Other info: Flexible volunteering hours and reasonable expenses reimbursed.
- Why this job: Be part of a team that supports those facing health challenges.
- Qualifications: Good communication skills and a willingness to work with others.
The predicted salary is between 24000 - 28000 £ per year.
From stunning boutiques full of designer gems to discount stores where you can grab a bargain, our charity shops are much-loved across Scotland. We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked. Whether you have a passion for fashion and love chatting to customers, or you would prefer to be behind the scenes in our stockroom, your help could make a difference in your local community.
We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke, or Long Covid. Our shops are vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support. Join our fabulous team of Retail Volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.
Volunteer role: Retail Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.
What you will be doing:
- Welcoming and assisting customers and donors
- Customer care
- Stock control
- Sorting donations
- Hanging and ticketing stock
- Helping to keep shop clean and tidy
The skills you need:
- Effective communication and customer care skills
- A willingness to volunteer in a team environment, and with the public
- A willingness to undertake all training required for role
What's in it for you:
- Meet new people
- Use your skills and learn new ones
- Make a real difference to people with our conditions
Disclaimer:
Expenses: Reasonable out‑of‑pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy.
Safeguarding: In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background.
Retail Volunteer (Montrose) employer: Chest Heart & Stroke Scotland
Join our vibrant team of Retail Volunteers in Montrose, where you can make a meaningful impact in your local community while developing new skills and forming lasting friendships. Our supportive work culture fosters collaboration and inclusivity, ensuring that every volunteer feels valued and empowered to contribute to our mission of helping those affected by chest and heart conditions. With opportunities for personal growth and the chance to be part of a dedicated team, volunteering with us is not just about giving back; it's about enriching your own life as well.
Contact Details:
Chest Heart & Stroke Scotland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Volunteer (Montrose)
✨Get Involved in Local Events
Check out local community events and markets where retail opportunities often pop up. Volunteering at these events not only gives you experience but also helps you make valuable connections with local retailers who might be on the lookout for enthusiastic volunteers like us.
✨Reach Out to Local Businesses
Don’t be shy! Walk into shops and ask if they need help. Many small retail stores appreciate the extra hands and are often more flexible with unofficial volunteering roles. Plus, it shows your initiative and interest directly to the business owners.
✨Join Retail Volunteer Networks
Look for local volunteer networks or organisations that specialise in retail placements. These platforms often have a solid list of volunteer opportunities tailored to the retail sector and can connect us with like-minded individuals who can share their experiences.
✨Showcase Your Passion Online
Use social media to showcase your passion for retail. Share posts about your favourite local shops or your thoughts on retail trends. It’s a great way to increase your visibility in the community and may catch the eye of potential retail opportunities—especially if you’re looking to volunteer!
We think you need these skills to ace Retail Volunteer (Montrose)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, it's all about great customer interactions. Share any previous experience you have in customer service roles, even if it's informal, like helping out in a family shop or during school events. Highlighting a friendly attitude and a willingness to help goes a long way!
Don’t Forget to Mention Team Spirit:Retail thrives on teamwork! Make sure you mention any group activities or volunteer work where you’ve collaborated with others. This shows that you can communicate well and contribute to a positive environment, which is key for any retail role.
Craft a Warm Cover Letter:Since this is a volunteer role, your cover letter should reflect your passion for helping others and your eagerness to learn. Talk about why you want to volunteer with Chest Heart & Stroke Scotland and how contributing aligns with your values and career goals. Make it personal!
Highlight Availability:Being flexible with your schedule can really set you apart for a volunteer position. Mention your availability clearly in your application so that Chest Heart & Stroke Scotland knows when you can jump in and help out. They’ll appreciate your willingness to work around their needs!
How to prepare for a job interview at Chest Heart & Stroke Scotland
✨Dress the Part
Even though it's a volunteer role, you want to show that you respect the retail environment at Chest Heart & Stroke Scotland. Go for a smart-casual look that matches the store vibe—this shows you're ready to represent their brand effectively, and it creates a positive first impression!
✨Know the Products
Retail is all about understanding the products and services on offer. Brush up on Chest Heart & Stroke Scotland’s key items or any seasonal promotions they might have going on. This knowledge not only helps you engage with customers but also shows your commitment to getting involved.
✨Customer Interaction Scenarios
Expect scenarios where you'll demonstrate your customer service skills. Prepare to role-play or answer questions about handling difficult customers or upselling products. Practising these interactions can help us feel more confident and show how we can positively impact the Chest Heart & Stroke Scotland experience.
✨Passion for Retail
As a volunteer, your enthusiasm can shine through your motivation. Be ready to share why you love retail and what excites you about working with Chest Heart & Stroke Scotland. This shows that you’re eager to learn and contribute, which is always a massive plus!
