At a Glance
- Tasks: Lead a passionate team and drive community engagement in our vibrant Helensburgh shop.
- Company: Join Chest Heart and Stroke Scotland, a leading health charity making a real difference.
- Benefits: Enjoy a generous holiday allowance, company pension, and flexible working options.
- Other info: This role offers excellent career growth and the chance to make a real impact.
- Why this job: Be the spark that transforms lives and supports those with health conditions.
- Qualifications: Leadership skills and a passion for community engagement are essential.
The predicted salary is between 22000 - 25000 £ per year.
Location: Helensburgh
Benefits: CHSS colleagues enjoy a variety of organisational benefits including Company pension scheme, generous holiday allowance, company sick pay, colleague welfare support and life assurance.
Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. By joining Chest Heart and Stroke Scotland (CHSS) as Shop Manager you can be the difference between people just surviving and really living.
You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.
Be the Spark Behind Real Change
- Lead and inspire a passionate retail team of volunteers in our vibrant NEW Helensburgh store
- Drive community engagement and deliver key performance targets
- Bring creativity and innovation to the shop floor - your ideas matter here
- Be a vital part of a charity that’s changing lives every single day
CHSS also supports flexible recruitment through Working Families and we are “Happy To Talk Flexible Working”. In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
Shop Manager in Helensburgh employer: Chest Heart & Stroke Scotland
Join our vibrant team of Retail Volunteers in Montrose, where you can make a meaningful impact in your local community while developing new skills and forming lasting friendships. Our supportive work culture fosters collaboration and inclusivity, ensuring that every volunteer feels valued and empowered to contribute to our mission of helping those affected by chest and heart conditions. With opportunities for personal growth and the chance to be part of a dedicated team, volunteering with us is not just about giving back; it's about enriching your own life as well.
Contact Details:
Chest Heart & Stroke Scotland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Helensburgh
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Chest Heart & Stroke Scotland, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Chest Heart & Stroke Scotland!
We think you need these skills to ace Shop Manager in Helensburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Chest Heart & Stroke Scotland, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Chest Heart & Stroke Scotland and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Chest Heart & Stroke Scotland that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Chest Heart & Stroke Scotland
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
