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- Tasks: Lead and inspire retail teams to support health charity initiatives across Scotland.
- Company: Join Chest Heart and Stroke Scotland, a leading health charity making a real difference.
- Benefits: Generous holiday allowance, pension scheme, flexible working, and employee welfare support.
- Why this job: Make a meaningful impact on people's lives while developing your leadership skills.
- Qualifications: Leadership experience in retail; passion for people and community support.
- Other info: Opportunity to shape new initiatives and be part of a caring team.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. By joining Chest Heart and Stroke Scotland (CHSS) as an Area Manager you can be the difference between people just surviving and really living. You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again.
Our Community Healthcare Support Service provides access to a range of supported self-management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke. You will lead one of our five newly formed areas, supporting a group of shops and the teams who make them special.
You’ll:
- Inspire and coach Shop Managers, helping them grow and succeed
- Drive income and shape great customer experiences across your area
- Support volunteer recruitment and create a positive, inclusive culture
- Champion high standards, compliance, and safe working practices
- Get involved in new shop openings and the development of our estate
- Build relationships in local communities to raise awareness and support
- Encourage innovation and help bring new ideas to life
- Be a visible, hands-on leader through regular shop visits and weekend working on a rota
This role is varied, purposeful, and full of opportunities to make a meaningful impact.
What You’ll Bring
We’re looking for someone who:
- Has experience leading across multiple retail sites
- Enjoys developing people and helping others shine
- Is confident using data, KPIs, and commercial insight to drive decisions
- Communicates clearly, openly, and with compassion
- Can balance the practical demands of operations with a warm, people-first approach
- Understands the unique strengths and challenges of charity retail
- Values diversity, inclusion, and creating welcoming environments for all
You don’t need formal qualifications — what matters most is your leadership experience, your passion for retail, and your commitment to making a difference.
Why Join Us?
This is a chance to shape something new. You’ll step into a supportive team, influence how our structure beds in, and help us build consistency, confidence, and pride across our shops. You’ll have:
- The opportunity to lead meaningful change
- A real voice in how we grow and improve
- A role where your work directly supports people across Scotland
- A culture where we care about each other and celebrate success together
Most importantly, you’ll be part of a charity that puts people at the heart of everything we do. We welcome applicants from all geographic areas. If you are passionate about retail, people, and making a difference, we would love to hear from you.
Interviews will be on 23rd April in our Livingston Warehouse. A CV and Cover letter in application and interview will require a 10 min presentation.
CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance. CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
If you are interested in this post, please see our website by selecting the s1jobs apply button.
Retail Area Manager (multiple locations across Scotland) employer: Chest Heart and Stroke Scotland
Contact Detail:
Chest Heart and Stroke Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Area Manager (multiple locations across Scotland)
✨Tip Number 1
Get to know the company inside out! Research Chest Heart and Stroke Scotland, their mission, and the impact they have on the community. This will help you connect your experience with their goals during interviews.
✨Tip Number 2
Practice your presentation skills! Since you'll need to deliver a 10-minute presentation, rehearse it multiple times. Make sure it highlights your leadership experience and how you can inspire and coach others.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the role and the culture at CHSS. This could give you an edge in understanding what they value in a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the team and making a difference in people's lives.
We think you need these skills to ace Retail Area Manager (multiple locations across Scotland)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Area Manager role. Highlight your leadership experience and any relevant achievements in retail to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail and how you can make a difference at CHSS. Be genuine and let your personality come through.
Prepare for the Presentation: Don’t forget about the 10-minute presentation! Think about how you can showcase your leadership style and vision for the role. Practice makes perfect, so rehearse until you feel confident!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Chest Heart and Stroke Scotland
✨Know Your Mission
Before the interview, take some time to understand the mission of Chest Heart and Stroke Scotland. Familiarise yourself with their services and how they impact the community. This will help you articulate why you're passionate about the role and how you can contribute to their goals.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience across multiple retail sites. Think about specific situations where you've inspired and coached teams, and be ready to discuss how you balance operational demands with a people-first approach.
✨Data-Driven Decisions
Since the role involves using data and KPIs, come prepared with examples of how you've used commercial insights to drive decisions in previous roles. This will demonstrate your confidence in making informed choices that benefit the organisation.
✨Engage with the Community
Be ready to discuss how you would build relationships within local communities. Think of innovative ideas you could bring to the table that would raise awareness and support for CHSS. Showing your commitment to community engagement will set you apart.