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- Tasks: Lead quality assurance initiatives to enhance healthcare support services.
- Company: Join Scotland's leading charity dedicated to supporting those with heart and lung conditions.
- Benefits: Enjoy flexible working options and a supportive work culture.
- Why this job: Make a real impact on people's lives while driving excellence in healthcare.
- Qualifications: Proven experience in quality assurance within health and social care is essential.
- Other info: This role requires a PVG check and promotes equality of opportunity.
The predicted salary is between 36000 - 60000 £ per year.
Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. You will be part of Scotland’s leading charity providing support to people with chest, heart, stroke and Long Covid conditions, to live life to the full again.
Our Community Healthcare Support Service model forms a nationwide network of local support groups, health care professionals, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition, long covid or after a stroke.
To support the delivery of our ambitious NLHL strategy, CHSS is seeking to appoint a Quality Assurance Manager. In this role, the post holder will play a pivotal role in driving a culture of excellence across CHSS Community Healthcare Support services. This leadership position will be accountable for the strategic oversight and continuous enhancement of quality assurance (QA) frameworks, ensuring robust governance is embedded throughout the Service Delivery department.
The role will champion the alignment of service standards with best practices, regulatory requirements, and contractual obligations, while proactively identifying opportunities for quality improvement. This role will serve as a subject matter expert in clinical governance, quality assurance and quality improvement and in collaboration with the senior management team, will support the systematic monitoring and evaluation of service performance to ensure optimal outcomes for service users and stakeholders.
CHSS is seeking an experienced leader with proven experience in quality assurance across health & social care and third sector environments. Applicants will have a recognised professional qualification/registration within health and/or social care and have excellent leadership, communication and organizational skills. Confidence in IT skills and experience working to a high professional standard using own initiative is essential.
CHSS also supports flexible recruitment through Working Families and we are “happy to talk flexible working”. In line with our commitment to safeguarding, this role is subject to PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
If you are interested in this post, please see our website by selecting the s1jobs apply button.
Quality Assurance Manager employer: Chest Heart and Stroke Scotland
Contact Detail:
Chest Heart and Stroke Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Familiarise yourself with the specific quality assurance frameworks used in health and social care. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to maintaining high standards in service delivery.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those involved in quality assurance. Engaging with others in the field can provide insights into best practices and may even lead to valuable connections that could support your application.
✨Tip Number 3
Stay updated on the latest regulations and standards in quality assurance within the healthcare sector. Being knowledgeable about current trends and changes will show your proactive approach and readiness to adapt to new challenges.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven quality improvement initiatives in previous roles. Highlighting your hands-on experience will illustrate your capability to lead and enhance quality assurance processes effectively.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Quality Assurance Manager position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in quality assurance within health and social care. Emphasise leadership roles and specific achievements that demonstrate your ability to drive quality improvement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the mission of CHSS. Discuss how your background and skills make you an ideal candidate for enhancing quality assurance frameworks and service delivery.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Chest Heart and Stroke Scotland
✨Understand the Mission
Familiarise yourself with the charity's mission to support individuals with chest, heart, stroke, and Long Covid conditions. Be prepared to discuss how your values align with their goals and how you can contribute to making a difference in people's lives.
✨Showcase Your QA Expertise
Highlight your experience in quality assurance within health and social care settings. Be ready to provide specific examples of how you've implemented QA frameworks and improved service delivery in previous roles.
✨Demonstrate Leadership Skills
As a Quality Assurance Manager, you'll need strong leadership abilities. Prepare to discuss your leadership style and provide examples of how you've successfully led teams, driven change, and fostered a culture of excellence in past positions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in quality assurance. Think about potential situations you might face in this role and how you would approach them to ensure optimal outcomes for service users.
