Retail Area Manager (multiple locations across Scotland) in Inverness
Retail Area Manager (multiple locations across Scotland)

Retail Area Manager (multiple locations across Scotland) in Inverness

Inverness Full-Time 30000 - 40000 ÂŁ / year (est.) No home office possible
Chest Heart and Stroke Scotland

At a Glance

  • Tasks: Lead and inspire retail teams to support people with health conditions across Scotland.
  • Company: Join Chest Heart and Stroke Scotland, a leading health charity making a real difference.
  • Benefits: Enjoy generous holiday allowance, pension scheme, and flexible working options.
  • Why this job: Be part of a mission that transforms lives and supports communities.
  • Qualifications: Leadership experience in retail and a passion for helping others.
  • Other info: Opportunity to shape new initiatives and celebrate success together.

The predicted salary is between 30000 - 40000 ÂŁ per year.

Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. By joining Chest Heart and Stroke Scotland (CHSS) as an Area Manager you can be the difference between people just surviving and really living. You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again.

Our Community Healthcare Support Service provides access to a range of supported self-management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke. You will lead one of our five newly formed areas, supporting a group of shops and the teams who make them special.

You’ll:

  • Inspire and coach Shop Managers, helping them grow and succeed
  • Drive income and shape great customer experiences across your area
  • Support volunteer recruitment and create a positive, inclusive culture
  • Champion high standards, compliance, and safe working practices
  • Get involved in new shop openings and the development of our estate
  • Build relationships in local communities to raise awareness and support
  • Encourage innovation and help bring new ideas to life
  • Be a visible, hands-on leader through regular shop visits and weekend working on a rota

This role is varied, purposeful, and full of opportunities to make a meaningful impact.

What You’ll Bring

We’re looking for someone who:

  • Has experience leading across multiple retail sites
  • Enjoys developing people and helping others shine
  • Is confident using data, KPIs, and commercial insight to drive decisions
  • Communicates clearly, openly, and with compassion
  • Can balance the practical demands of operations with a warm, people-first approach
  • Understands the unique strengths and challenges of charity retail
  • Values diversity, inclusion, and creating welcoming environments for all

You don’t need formal qualifications — what matters most is your leadership experience, your passion for retail, and your commitment to making a difference.

Why Join Us?

This is a chance to shape something new. You’ll step into a supportive team, influence how our structure beds in, and help us build consistency, confidence, and pride across our shops. You’ll have:

  • The opportunity to lead meaningful change
  • A real voice in how we grow and improve
  • A role where your work directly supports people across Scotland
  • A culture where we care about each other and celebrate success together

Most importantly, you’ll be part of a charity that puts people at the heart of everything we do. We welcome applicants from all geographic areas. If you are passionate about retail, people, and making a difference, we would love to hear from you.

Interviews will be on 23rd April in our Livingston Warehouse. A CV and Cover letter in application and interview will require a 10 min presentation.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance. CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

If you are interested in this post, please see our website by selecting the s1jobs apply button.

Retail Area Manager (multiple locations across Scotland) in Inverness employer: Chest Heart and Stroke Scotland

At Chest Heart and Stroke Scotland, we are dedicated to making a meaningful impact in the lives of those affected by chest, heart, and stroke conditions. As a Retail Area Manager, you will be part of a supportive and inclusive culture that values your leadership and innovation, while providing opportunities for personal and professional growth. With a focus on community engagement and a commitment to employee well-being, you will help shape a brighter future for individuals across Scotland, all while enjoying generous benefits and a flexible working environment.
Chest Heart and Stroke Scotland

Contact Detail:

Chest Heart and Stroke Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Area Manager (multiple locations across Scotland) in Inverness

✨Tip Number 1

Get to know the company inside out! Research Chest Heart and Stroke Scotland, their mission, and the impact they have on the community. This will not only help you in interviews but also show your genuine interest in making a difference.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. It’s a great way to get insider info and make a lasting impression.

✨Tip Number 3

Prepare for that presentation! Since you’ll need to give a 10-minute presentation during the interview, practice makes perfect. Focus on how your leadership style aligns with CHSS’s values and how you can inspire others.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission to support those with chest, heart, and stroke conditions.

We think you need these skills to ace Retail Area Manager (multiple locations across Scotland) in Inverness

Leadership Experience
Retail Management
Coaching and Development
Data Analysis
KPI Management
Communication Skills
Operational Management
Community Engagement
Volunteer Recruitment
Customer Experience Enhancement
Inclusivity and Diversity Awareness
Problem-Solving Skills
Innovation and Creativity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Area Manager role. Highlight your leadership experience and any relevant achievements in retail to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail and how you can make a difference at CHSS. Be genuine and let your personality come through.

Prepare for the Presentation: Don’t forget about the 10-minute presentation! Think about how you can showcase your understanding of the role and your vision for leading our shops. Practice makes perfect, so rehearse until you feel confident!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Chest Heart and Stroke Scotland

✨Know Your Mission

Before the interview, take some time to understand the mission of Chest Heart and Stroke Scotland. Familiarise yourself with their services and how they impact people's lives. This will not only show your genuine interest but also help you articulate how your experience aligns with their goals.

✨Showcase Your Leadership Style

As an Area Manager, you'll be leading multiple teams. Be prepared to discuss your leadership style and provide examples of how you've inspired and developed others in previous roles. Think about specific situations where you’ve made a positive impact on team performance or morale.

✨Prepare for the Presentation

Since you'll need to deliver a 10-minute presentation during the interview, make sure to practice it thoroughly. Focus on key points that highlight your understanding of charity retail and how you can drive success in the role. Keep it engaging and be ready to answer questions afterwards.

✨Emphasise Community Engagement

Community relationships are crucial for this role. Be ready to discuss how you've built connections in local communities in the past. Share any innovative ideas you have for raising awareness and support for CHSS, as this will demonstrate your commitment to making a difference.

Retail Area Manager (multiple locations across Scotland) in Inverness
Chest Heart and Stroke Scotland
Location: Inverness

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