At a Glance
- Tasks: Lead a vibrant retail team and drive community engagement in our new Helensburgh store.
- Company: Join Chest Heart & Stroke Scotland, a leading health charity making a real difference.
- Benefits: Enjoy a supportive work environment, generous leave, pension scheme, and employee wellbeing support.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Transform lives while gaining valuable experience in a purpose-driven organisation.
- Qualifications: Passion for retail and community engagement; leadership skills are a plus.
The predicted salary is between 27458 - 33560 £ per year.
Every day, people across Scotland are adjusting to life following a diagnosis of a chest or heart condition, after experiencing a stroke or dealing with Long Covid. At Chest Heart & Stroke Scotland (CHSS), Scotland's leading health charity, we're working to ensure there is No Life Half Lived, and you could play a vital role in making that happen.
We provide a range of services, notably through our Community Healthcare Support Service, which delivers supported self-management and recovery services across Scotland. By joining CHSS as Assistant Shop Manager, you’ll have a real opportunity to help people move beyond simply surviving, towards managing their health, regaining confidence and independence and connecting with their communities.
Be the Spark Behind Real Change
- Lead and inspire a passionate retail team of volunteers in our vibrant NEW Helensburgh store
- Drive community engagement and deliver key performance targets
- Bring creativity and innovation to the shop floor - your ideas matter here
- Be a vital part of a charity that’s changing lives every single day
Why Join CHSS?
At CHSS, you'll be joining a charity where your work has a genuine impact on people's lives across Scotland. Our colleagues describe working at CHSS as rewarding, fulfilling, impactful, friendly and inclusive, reflecting both the purpose of our work and the supportive culture we continue to build together. We value people with different experiences, skills and perspectives. Our colleagues join us at many stages of their careers, from those taking their first steps into employment, to professionals seeking a new challenge, people changing sectors, and those looking to use their experience in a purpose-driven organisation. What unites us is a shared commitment to improving the lives of people across Scotland.
What We Can Offer You
Working at CHSS means being part of a passionate organisation that makes a real difference every day. We offer:
- A rewarding, positive and supportive work environment
- Company pension scheme
- Generous annual leave entitlement
- Company sick pay scheme
- Employee wellbeing support
- Life assurance
For full range of our benefits, please see the Benefit Summary document on our website.
Flexible Working
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. While we encourage flexibility wherever possible, please note that our Retail Shop roles operate within set business hours of 10:00 am to 5:00 pm to meet the needs of the business.
Safeguarding and Equality
In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equity, diversity and inclusion and to creating an environment free from unlawful discrimination. We welcome applications from all suitably qualified candidates and aim to ensure that no applicant, volunteer or colleague is treated unfairly because of their background or circumstances.
Boutique Assistant Shop Manager in Helensburgh employer: Chest Heart and Stroke Scotland
At Chest Heart and Stroke Scotland, we pride ourselves on being a compassionate employer dedicated to making a real difference in the lives of those affected by health conditions. Our vibrant work culture fosters creativity and innovation, allowing our Assistant Store Managers to lead passionate teams while enjoying benefits like a generous holiday allowance, company pension scheme, and flexible working options. Join us in our mission to transform lives and be part of a supportive community that values your contributions.
Contact Details:
Chest Heart and Stroke Scotland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Boutique Assistant Shop Manager in Helensburgh
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Chest Heart and Stroke Scotland, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Chest Heart and Stroke Scotland!
We think you need these skills to ace Boutique Assistant Shop Manager in Helensburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Chest Heart and Stroke Scotland, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Chest Heart and Stroke Scotland and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Chest Heart and Stroke Scotland that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Chest Heart and Stroke Scotland
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
