At a Glance
- Tasks: Lead office and event management to support operational plans and ensure a welcoming environment.
- Company: Join Chest Heart and Stroke Scotland, making a real difference in people's lives.
- Benefits: Flexible working options, supportive team culture, and opportunities for personal growth.
- Other info: Hybrid role with regular office attendance; great for those who thrive in dynamic environments.
- Why this job: Be part of a mission to help people truly live, not just survive.
- Qualifications: Strong teamwork skills and a passion for delivering excellent support.
The predicted salary is between 25000 - 28000 £ per year.
Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. By joining Chest Heart and Stroke Scotland (CHSS) as Operational Support Team Officer you can be the difference between people just surviving and really living.
As Operations Support Team Officer, you will lead office and event management within the Operational Support Team, helping deliver the operational plan. You will also oversee office health and safety, ensuring a safe, welcoming and professional hybrid working environment.
This is a fantastic opportunity for someone who enjoys working with others, thrives in a varied role, and takes pride in delivering excellent support. As part of this role, you will help bring the No Life Half Lived 2 Strategy to life by providing efficient, inclusive and high-quality customer service to colleagues across the organisation.
You will be responsible for:
- Leading and coordinating office, operations and event activities to support delivery of operational plans.
- Ensuring continuity and resilience of services across the Operational Support Team.
- Fostering a positive and collaborative working environment where colleagues feel supported, engaged, and empowered.
You will lead and support a team of Operational Support Administrators, helping them to grow and succeed in their roles. Through effective coaching, motivation and development, you will build a high-performing team that delivers a consistently high-quality service.
You will champion operational effectiveness and support innovation that strengthens outcomes for people affected by long term conditions and communication disability.
Event support is a key part of this role, and you will work closely with event organisers to plan, coordinate and deliver smooth, successful events. You will also oversee event operations where needed, helping to ensure a high-quality experience from start to finish.
Working closely with teams across the organisation helps us provide reliable operational support, keeps day-to-day services running smoothly, and supports the charity’s ongoing success and delivery of the No Life Half Lived Strategy. As such whilst the role is hybrid, regular weekly attendance (3 days per week) in the Head Office is required to ensure effective and practical support to all colleagues.
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
Operations Support Team Officer in Edinburgh employer: Chest Heart and Stroke Scotland
Chest Heart and Stroke Scotland (CHSS) is an exceptional employer dedicated to making a meaningful impact in the lives of individuals with chest, heart, and stroke conditions. With a strong focus on employee growth and a collaborative work culture, CHSS offers a supportive environment where team members can thrive while contributing to the charity's mission. The hybrid working model, combined with flexible recruitment options, ensures that employees can maintain a healthy work-life balance while being part of a passionate team committed to delivering high-quality support and services.
Contact Details:
Chest Heart and Stroke Scotland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Team Officer in Edinburgh
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Chest Heart and Stroke Scotland.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Chest Heart and Stroke Scotland.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Chest Heart and Stroke Scotland.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Chest Heart and Stroke Scotland. Apply directly through us to stand out!
We think you need these skills to ace Operations Support Team Officer in Edinburgh
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Chest Heart and Stroke Scotland. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Operations Support Team Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Chest Heart and Stroke Scotland
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Chest Heart and Stroke Scotland. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
