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- Tasks: Provide essential IT support to keep our systems running smoothly.
- Company: Join Scotland's leading health charity, making a real difference.
- Benefits: Flexible working options and a chance to impact lives positively.
- Why this job: Be part of a mission that ensures no life is half lived.
- Qualifications: Strong problem-solving skills and experience in IT Helpdesk.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. By joining Chest Heart and Stroke Scotland (CHSS) as an IT Support technician you can be the difference between people just surviving and really living.
You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self-management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.
Are you passionate about technology and committed to helping others? We’re looking for a skilled IT professional to provide essential technical support that keeps our systems running smoothly and enables us to continue our vital work in the community.
In this role, you’ll need to:
- Deliver timely assistance to staff, ensuring minimal disruption to their work
- Troubleshoot hardware and software issues with efficiency and care
- Manage and maintain our helpdesk system
- Communicate clearly and effectively with team members at all levels
If you have strong problem-solving skills, excellent communication abilities, experience in an IT Helpdesk environment, and a desire to make a meaningful impact, we’d love to hear from you. Apply today and help us achieve our mission: making sure no life is half lived.
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
If you are interested in this post, please visit our website by selecting the s1jobs apply button. Please note CVs will not be accepted.
ICT Support Technician in Edinburgh employer: Chest Heart and Stroke Scotland
Contact Detail:
Chest Heart and Stroke Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Support Technician in Edinburgh
✨Tip Number 1
Get to know the company! Research Chest Heart and Stroke Scotland, their mission, and how your skills as an ICT Support Technician can help them. This will not only boost your confidence but also show them you’re genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common IT support scenarios. Think about how you’d troubleshoot specific issues and communicate solutions clearly. Remember, they want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and helping us make sure no life is half lived.
We think you need these skills to ace ICT Support Technician in Edinburgh
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for technology and helping others shine through in your application. Share any relevant experiences that highlight your commitment to making a difference, especially in the healthcare sector.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to know how your background aligns with our mission at CHSS and the role of an ICT Support Technician.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your technical skills and problem-solving abilities, as effective communication is key in this role.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, we love seeing candidates who follow our application process!
How to prepare for a job interview at Chest Heart and Stroke Scotland
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to hardware and software troubleshooting. Be ready to discuss specific issues you've resolved in the past, as this will show your problem-solving skills and experience in an IT Helpdesk environment.
✨Communicate Clearly
Since you'll be working with team members at all levels, practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to communicate effectively by being clear and concise in your answers.
✨Show Your Passion for Helping Others
This role is about making a difference in people's lives, so be prepared to share why you're passionate about technology and how it can help others. Relate your experiences to the mission of Chest Heart and Stroke Scotland to show that you align with their values.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like a major system failure or a frustrated staff member needing urgent help. Think through your approach to these scenarios beforehand, focusing on your ability to deliver timely assistance and manage stress.