At a Glance
- Tasks: Lead the development of IT infrastructure to support vital health services across Scotland.
- Company: Join Chest Heart and Stroke Scotland, a leading health charity making a real difference.
- Benefits: Flexible working options, competitive salary, and a chance to impact lives positively.
- Other info: Collaborative environment with opportunities for continuous improvement and career growth.
- Why this job: Be part of a mission that helps people live life to the fullest after serious health challenges.
- Qualifications: Strong technical skills in cloud systems and excellent people management abilities.
Job Description
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Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.
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By joining Chest Heart and Stroke Scotland (CHSS) as Digital Services Manager you can help make the difference between people just surviving and really living.
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You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.
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As our Digital Services Manager, you will play a pivotal role in ensuring the technology that underpins CHSS is secure, reliable and continually evolving to support our mission of helping people live life to the full. Reporting to the Head of Digital, Data & IT, you will lead the management and development of our IT infrastructure, cloud platforms, networks and end-user services, while driving a shift from reactive support to a proactive, roadmap-led approach. You will be responsible for strengthening our cyber security posture, achieving and maintaining Cyber Essentials Plus accreditation, delivering infrastructure improvements through agile working practices, and ensuring colleagues and volunteers have the technology and support they need to deliver outstanding services across the organisation.
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We are looking for someone who is forward-thinking and combines strong technical expertise with excellent people and stakeholder management skills. You will have a track record of managing modern cloud-based systems, virtual environments and technologies, and IT infrastructure, alongside a passion for continuous improvement and customer-focused service delivery. Equally comfortable shaping departmental priorities as rolling up your sleeves to resolve operational challenges, you will be a collaborative leader who can inspire a high-performing team, communicate technical concepts in clear and accessible language, and use insight, data and user feedback to drive meaningful change across the organisation.
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To apply, please select the s1jobs apply button and you will be redirected to our website.
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CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.
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In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
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Digital Services Manager in Edinburgh employer: Chest Heart and Stroke Scotland
At Chest Heart and Stroke Scotland, we are dedicated to making a real difference in the lives of those affected by chest, heart, and stroke conditions. As an employer, we offer a supportive work culture that prioritises employee well-being and professional growth, alongside flexible working options to accommodate your lifestyle. Join us in our mission to empower individuals to live life to the fullest, while being part of a passionate team committed to continuous improvement and impactful service delivery.
Contact Details:
Chest Heart and Stroke Scotland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Services Manager in Edinburgh
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Chest Heart and Stroke Scotland.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Chest Heart and Stroke Scotland.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Chest Heart and Stroke Scotland, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Digital Services Manager in Edinburgh
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Chest Heart and Stroke Scotland.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Chest Heart and Stroke Scotland.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Chest Heart and Stroke Scotland. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Chest Heart and Stroke Scotland. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Chest Heart and Stroke Scotland
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Chest Heart and Stroke Scotland’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
