Advice Line Practitioner

Advice Line Practitioner

Edinburgh Full-Time 30000 - 42000 £ / year (est.) No home office possible
C

At a Glance

  • Tasks: Provide confidential advice and support to those affected by health conditions.
  • Company: Join Chest Heart and Stroke Scotland, a leading charity making a real difference.
  • Benefits: Enjoy flexible working options and a supportive team environment.
  • Why this job: Make a meaningful impact on people's lives while working in a compassionate culture.
  • Qualifications: Must have a nursing qualification and 3 years of relevant experience.
  • Other info: This role requires a PVG check and promotes equality and diversity.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Our vision is to help shape a Scotland where people with our conditions can live their lives well. Full lives, with the right support, at the right time, and in the right place.

By joining Chest Heart and Stroke Scotland (CHSS) as an Advice Line Practitioner you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart, stroke and long covid conditions to live life to the full again. As well as those who have witnessed or provided CPR for someone who has had an out of hospital cardiac arrest (OHCA). Our services form a nationwide network of local support groups, health care professionals, volunteers and one-to-one support teams helping families adjust to life with living with one of our conditions.

The role of the Advice Line Practitioner is to provide confidential, independent information, advice and support to people affected by chest, heart, stroke, long covid illness and OHCA, their families, carers and health professionals.

We are seeking an enthusiastic individual who is organised and motivated, with good communication skills. Candidates must have a first level general nursing qualification or equal level healthcare professional registration and have a minimum of 3 years post-registration experience in either a hospital or community setting, working with people affected by at least one of our conditions.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

If you are interested in this post, please see our website by selecting the s1jobs apply button.

Please note CVs will not be accepted.

Advice Line Practitioner employer: Chest Heart and Stroke Scotland

At Chest Heart and Stroke Scotland, we pride ourselves on being a compassionate employer dedicated to making a real difference in the lives of those affected by serious health conditions. Our supportive work culture fosters collaboration and personal growth, offering employees opportunities for professional development while championing flexible working arrangements to ensure a healthy work-life balance. Join us in our mission to empower individuals across Scotland to live fulfilling lives, and be part of a team that values your contributions and commitment to community well-being.
C

Contact Detail:

Chest Heart and Stroke Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Advice Line Practitioner

✨Tip Number 1

Familiarise yourself with the specific conditions that CHSS supports, such as heart disease and long covid. Understanding these issues will help you demonstrate your knowledge during any interviews and show your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of CHSS to gain insights into the organisation's culture and expectations. This can provide you with valuable information that you can use to tailor your approach when discussing your fit for the Advice Line Practitioner role.

✨Tip Number 3

Prepare to discuss your experience in providing support to individuals with health conditions. Think of specific examples where you've made a positive impact, as this will highlight your suitability for the role and your ability to connect with those in need.

✨Tip Number 4

Showcase your communication skills by practising how you would explain complex medical information in an easy-to-understand manner. This is crucial for the Advice Line Practitioner role, as you'll be providing advice to people who may be feeling overwhelmed.

We think you need these skills to ace Advice Line Practitioner

Excellent Communication Skills
Empathy and Compassion
Organisational Skills
Motivational Skills
Confidentiality and Discretion
Problem-Solving Skills
Knowledge of Health Conditions
First Level General Nursing Qualification
Post-Registration Experience
Ability to Work Independently
Team Collaboration
Active Listening Skills
Adaptability to Changing Situations
Understanding of Support Services

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Advice Line Practitioner position. Tailor your application to highlight how your experience aligns with these expectations.

Highlight Relevant Experience: Emphasise your nursing qualifications and any relevant experience you have in supporting individuals with chest, heart, stroke, long covid conditions, or OHCA. Use specific examples to demonstrate your skills and impact.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your motivation to join CHSS. Make sure to connect your personal values with the charity's mission and explain why you are a good fit for the role.

Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Chest Heart and Stroke Scotland

✨Understand the Role

Make sure you thoroughly understand the responsibilities of an Advice Line Practitioner. Familiarise yourself with the conditions you'll be supporting, such as chest, heart, stroke, and long covid. This knowledge will help you demonstrate your passion for the role during the interview.

✨Showcase Your Experience

Highlight your relevant experience in healthcare, especially your post-registration work. Be prepared to discuss specific examples of how you've supported patients or families affected by similar conditions, as this will show your capability and empathy.

✨Demonstrate Communication Skills

As communication is key in this role, practice articulating your thoughts clearly and concisely. You might be asked to role-play a scenario where you provide advice, so be ready to showcase your ability to listen actively and respond appropriately.

✨Emphasise Organisational Skills

Being organised is crucial for managing calls and providing timely support. Prepare to discuss how you prioritise tasks and manage your time effectively, perhaps by sharing examples from your previous roles that illustrate your organisational abilities.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>