At a Glance
- Tasks: Lead a team of volunteers providing wellbeing support via a helpline.
- Company: Join Chest Heart and Stroke Scotland, a leading charity dedicated to improving lives.
- Benefits: Enjoy flexible working options and the chance to make a real impact.
- Why this job: Be part of a mission to help others live life fully after health challenges.
- Qualifications: Excellent communication skills and experience in health or social care are essential.
- Other info: This role requires a PVG check and promotes equality and diversity.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Everyday people with chest, heart and stroke conditions leave hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.
By joining Chest Heart and Stroke Scotland (CHSS) as a Living Well Coordinator you can be the difference between people just surviving and really living.
You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke, including Long COVID conditions to live life to the full again. The Advice Line service is a free and confidential helpline that supports people living with our conditions to ensure that live no life is half lived.
We’re seeking a compassionate and proactive individual to support people living with long-term conditions. In this role, you’ll lead and develop a team of volunteers who provide telephone-based wellbeing support.
You’ll bring excellent communication and listening skills, along with experience in health or social care. Experience in recruiting and managing volunteers, as well as goal setting, would be desirable.
CHSS also supports flexible recruitment through Working Families, and we are “Happy to Talk Flexible Working”.
In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
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Advice Line Living Well Coordinator employer: Chest Heart and Stroke Scotland
Contact Detail:
Chest Heart and Stroke Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Line Living Well Coordinator
✨Tip Number 1
Familiarise yourself with the mission and values of Chest Heart and Stroke Scotland. Understanding their commitment to supporting individuals with long-term conditions will help you align your approach and demonstrate your passion during any discussions.
✨Tip Number 2
Network with professionals in the health and social care sectors. Attend relevant events or join online forums where you can connect with others who have experience in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing volunteers and leading teams. Think of specific examples where you've successfully motivated others or implemented effective support strategies, as this will be crucial for the Living Well Coordinator role.
✨Tip Number 4
Showcase your communication skills by engaging in conversations about the importance of wellbeing support. Be ready to share your thoughts on how to effectively listen and respond to individuals facing challenges, as this is key to the role.
We think you need these skills to ace Advice Line Living Well Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Living Well Coordinator position. Highlight key skills such as communication, listening, and experience in health or social care.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the role. Emphasise any previous work with volunteers, health services, or support roles that demonstrate your capability to lead and develop a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by individuals with chest, heart, and stroke conditions. Use specific examples from your past experiences to illustrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Chest Heart and Stroke Scotland
✨Show Your Compassion
As a Living Well Coordinator, empathy is key. Be prepared to share examples of how you've supported individuals in challenging situations, demonstrating your ability to connect with people on a personal level.
✨Highlight Your Communication Skills
Effective communication is crucial for this role. During the interview, showcase your listening skills and how you adapt your communication style to meet the needs of different individuals, especially those with health conditions.
✨Discuss Volunteer Management Experience
Since you'll be leading a team of volunteers, it's important to discuss any previous experience you have in recruiting, training, and managing volunteers. Share specific strategies you've used to motivate and support them.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would address them, particularly in providing support to those with long-term conditions.