At a Glance
- Tasks: Lead maintenance strategies and promote continuous improvement across our resort.
- Company: Join the exciting team at Chessington World of Adventures Resort!
- Benefits: Enjoy 33 days holiday, Merlin passes, discounts, and a competitive salary.
- Other info: Great opportunities for ongoing training and career development.
- Why this job: Make a real impact on guest satisfaction and team efficiency in a fun environment.
- Qualifications: Strong communication skills, project management experience, and a proactive mindset.
The predicted salary is between 40000 - 50000 € per year.
Location: Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE
Here at Chessington World of Adventures, we are recruiting for a Reliability and Improvements Manager to join our Technical Services team! We’re looking for someone to lead the development and delivery of effective maintenance strategies across our resort.
You'll be responsible for managing and evolving our Computerised Maintenance Management System (CMMS), ensuring it supports statutory, preventive, and predictive maintenance. You'll also drive the use of problem and defect management tools to support data‑led decision‑making. A key part of the role involves promoting a culture of continuous improvement within engineering and facilities teams. You’ll lead change, ensure maintenance processes are accurate and effective, and help reduce costs while boosting reliability, guest satisfaction, and team efficiency.
You’ll work closely with Engineering and Facilities teams to resolve recurring issues, support planning and sustainability efforts, and lead projects through both operational and off‑peak seasons.
Qualifications:
- Proficient in Microsoft Word, PowerPoint, and Visio
- Strong communication and interpersonal skills; able to work independently and as part of a team
- Structured, logical thinker with clear and accurate written/verbal communication
- Proactive, organised self‑starter with strong problem‑solving abilities and project planning experience
- Experience in project management is desirable
Benefits:
- A competitive annual salary
- 33 days holiday (including bank holidays)
- ‘Enjoy the Ride’ Merlin Annual Passes – 6 in total per year, 1 for you, plus 5 to gift to loved ones!
- Merlin Magic Pass – 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
- Company bonus
- Private pension scheme
- 40% discount online off LEGO
- 25% discount in our on‑site retail shops and restaurants
- Ongoing training and development opportunities
- Plus, many more...
Pay Range: Competitive
Reliability and Improvements Manager in Surrey employer: Chessington World of Adventures Resort
At Chessington World of Adventures Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Reliability and Improvements Manager, you'll benefit from a competitive salary, generous holiday allowance, and unique perks like Merlin Annual Passes and discounts at our attractions. We are committed to your professional growth, providing ongoing training and development opportunities to ensure you thrive in your role while contributing to a fun and engaging environment.
Contact Detail:
Chessington World of Adventures Resort Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Reliability and Improvements Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Chessington World of Adventures on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to see how your skills in maintenance strategies and problem-solving fit into their vision.
✨Tip Number 3
Showcase your project management experience! Be ready to discuss specific examples where you’ve led improvements or resolved issues, especially in engineering or facilities settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at Chessington.
We think you need these skills to ace Reliability and Improvements Manager in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Reliability and Improvements Manager role. Highlight your experience with maintenance strategies, CMMS, and any relevant project management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about continuous improvement and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've successfully tackled challenges in maintenance or project management. We’re all about data-led decision-making, so any metrics or outcomes you can share will really impress us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Chessington World of Adventures Resort
✨Know Your CMMS Inside Out
Make sure you’re well-versed in Computerised Maintenance Management Systems. Be ready to discuss how you've used CMMS in previous roles, and think of examples where you've improved maintenance strategies or processes.
✨Showcase Your Problem-Solving Skills
Prepare to share specific instances where you've tackled recurring issues. Highlight your approach to using data-led decision-making and the tools you've employed to drive improvements in reliability and efficiency.
✨Emphasise Team Collaboration
Since this role involves working closely with Engineering and Facilities teams, be prepared to talk about your experience in fostering teamwork. Share examples of how you've led projects or initiatives that required collaboration across different departments.
✨Demonstrate Continuous Improvement Mindset
Chessington is looking for someone who promotes a culture of continuous improvement. Think of ways you've implemented changes that led to better outcomes, whether in cost reduction, guest satisfaction, or team efficiency, and be ready to discuss these during your interview.
