At a Glance
- Tasks: Lead the creation of unforgettable events and experiences at a top UK family destination.
- Company: Join the fun team at Chessington World of Adventures, a leading attraction in the UK.
- Benefits: Enjoy discounts on LEGO, free Merlin tickets, and ongoing training opportunities.
- Other info: Dynamic work environment focused on creativity, collaboration, and guest satisfaction.
- Why this job: Shape memorable moments for guests while driving innovation and revenue growth.
- Qualifications: Experience in sales or events management with strong leadership skills.
The predicted salary is between 38250 - 46750 £ per year.
Ready to create extraordinary experiences that bring people together through play? Join the team behind one of the UK's most iconic family destinations and help shape the moments guests remember long after they've gone home!
As our Sales Manager: Events & Experiences at Chessington World of Adventures, you will lead the delivery and growth of a diverse portfolio of unforgettable experiences, from VIP adventures and animal encounters to corporate events, celebrations, hotel packages and seasonal activations. Working closely with teams across the resort, you will build strong partnerships that bring ideas to life. You will lead on complex enquiries, transform opportunities into successful events, and create seamless journeys for guests and clients from first contact through to delivery. With a focus on innovation, you'll identify and launch new experiences that create memorable moments while driving revenue and guest satisfaction.
You will inspire, coach and develop a talented Events & Experiences team, creating an environment where collaboration, creativity and exceptional service thrive. By translating strategy into action, you'll empower your team to achieve ambitious commercial goals while delivering experiences that guests can't wait to recommend and revisit. As a leader within the wider resort operation, you'll use insight, feedback and performance data to continuously improve our offer, strengthen guest experiences and identify new opportunities for growth. You'll also champion health, safety and compliance, ensuring every event and experience is delivered with care, confidence and attention to detail.
Qualifications & Experience
- Proven experience in a sales, events, hospitality, attractions or experiences management role.
- Strong commercial awareness with the ability to balance guest experience, revenue growth and profitability.
- Experience leading, coaching and developing high-performing teams.
- Influence and stakeholder management skills with the ability to build trusted relationships across multiple departments and external partners.
- Strong operational planning and organisational skills, with experience managing multiple priorities in a fast-paced environment.
- Ability to identify opportunities, develop new concepts and bring innovative ideas to life.
- Exceptional communication skills, with confidence engaging a wide range of internal and external audiences.
- Customer-focused mindset with a passion for creating memorable guest experiences.
- Experience analysing feedback, performance metrics and commercial data to drive continuous improvement.
- Understanding of health, safety and compliance requirements within a guest-facing environment.
- Proactive, energetic and collaborative approach, with a commitment to delivering excellence and inspiring others to do the same.
Benefits
- 40% discount off LEGO® sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Ongoing training & development
About Merlin: A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
From GBP £32,000.00/Yr.
Sales Manager - Events and Experience employer: Chessington World of Adventures Resort
Chessington World of Adventures Resort is an exceptional employer, offering a dynamic work environment where creativity and technical skills thrive. As an AV Technician Apprentice, you will benefit from a structured 24-month programme that not only enhances your practical abilities but also provides opportunities for personal growth within a vibrant team dedicated to delivering unforgettable experiences. With a focus on collaboration and innovation, this role allows you to engage with industry professionals while enjoying the unique atmosphere of a leading entertainment destination.
Contact Details:
Chessington World of Adventures Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Events and Experience
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Manager - Events and Experience at Chessington World of Adventures Resort, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Chessington World of Adventures Resort. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Manager - Events and Experience. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Manager - Events and Experience
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Chessington World of Adventures Resort:When writing your cover letter, make sure to tailor your message specifically for Chessington World of Adventures Resort. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Chessington World of Adventures Resort
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Chessington World of Adventures Resort that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Chessington World of Adventures Resort that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Chessington World of Adventures Resort’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
