At a Glance
- Tasks: Support new team members with onboarding, training, and employee relations activities.
- Company: Join the vibrant team at Chessington World of Adventures!
- Benefits: Enjoy 28 days holiday, Merlin Magic Pass, discounts, and ongoing training.
- Other info: Flexible part-time role with opportunities for growth until May 2027.
- Why this job: Make a real impact by fostering an inclusive workplace culture.
- Qualifications: Experience in HR or resource coordination preferred; strong communication skills essential.
The predicted salary is between 28000 - 28000 £ per year.
What you'll bring to the team:
- Location: Chessington World of Adventures, Leatherhead Road, Chessington, Surrey, KT9 2NE
- Hours: 20 hours per week, flexibility on days/hours
- Contract Type: Fixed term until May 2027
Here at Chessington World of Adventures we are recruiting for a Resource Associate to join our Planning and Business Support team! The Resource Associate plays a key role in supporting the successful integration of new team members, assisting with recruitment and training processes, and managing employee relations activities. As the first point of contact for candidates, you will be committed to delivering a positive onboarding experience, identifying opportunities to support employee development and performance, and helping to foster an inclusive workplace culture that contributes directly to improving our guest KPIs.
This role involves coordinating on-site recruitment activities, including raising requisitions, tracking candidate availability, and delivering engaging site inductions to ensure new hires are well prepared for their roles. The Resource Associate will also develop and maintain training plans for frontline teams, monitor training completion, and collaborate closely with operational departments to ensure the workforce has the appropriate skills coverage while meeting all health and safety and compliance requirements.
In addition, the role includes leading employee performance and conduct processes such as absence management, disciplinary procedures, and wider employee relations matters. This will be done in partnership with the UK People Hub while ensuring accurate record keeping and providing regular updates to Resort Management.
Qualifications & Experience:
- Previous experience in an HR, administrative, or resource coordination role (preferred)
- Familiarity with onboarding, training, absence management and Employee Relations processes
- Experience in recruitment coordination is an advantage
- Previous experience of working in a fast-paced environment with an ability to manage differing priorities
- Clear and engaging communication skills for delivering inductions and training
- Ability to problem-solve, adapt to changing priorities, and work collaboratively across teams
Benefits:
- 28 days holiday (including bank holidays)
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year's service
- Company bonus
- Private pension scheme
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Ongoing training and development opportunities
- Plus, many more...
Pay Range GBP £13.46/Hr.
Resource Associate: Onboarding & Training (Part-time) employer: Chessington World of Adventures Resort
At Chessington World of Adventures, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee development and inclusivity. As a Resource Associate, you'll enjoy flexible working hours, comprehensive training opportunities, and a range of benefits including a Merlin Magic Pass for free access to attractions, generous holiday allowance, and a supportive team environment that fosters growth and collaboration.
Contact Details:
Chessington World of Adventures Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resource Associate: Onboarding & Training (Part-time)
✨Tip Number 1
Network like a pro! Reach out to current employees at Chessington World of Adventures on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the onboarding process.
✨Tip Number 2
Prepare for your interview by researching the company culture and values. We want to see how you can contribute to fostering an inclusive workplace, so think about examples from your past that showcase your commitment to employee development.
✨Tip Number 3
Practice your communication skills! Since you'll be delivering inductions and training, it’s crucial to convey information clearly and engagingly. Try rehearsing with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Resource Associate: Onboarding & Training (Part-time)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Resource Associate role. Highlight any relevant experience in HR, onboarding, or training that aligns with what we’re looking for. Use keywords from the job description to show you understand the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you’re passionate about joining our team at Chessington World of Adventures and how your skills can contribute to creating a positive onboarding experience for new hires.
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application reflects your ability to convey information effectively. Whether it’s through your CV or cover letter, keep it engaging and professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Chessington World of Adventures Resort
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Resource Associate role. Familiarise yourself with onboarding processes, training plans, and employee relations activities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As this role involves delivering inductions and training, it's crucial to demonstrate your clear and engaging communication skills. Practice explaining complex ideas simply and be ready to share examples of how you've effectively communicated in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of specific situations where you've managed differing priorities or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Team Collaboration
This role requires working closely with various teams, so highlight your experience in collaborative environments. Share examples of how you've successfully partnered with others to achieve common goals, especially in fast-paced settings.
