Guest Help & Information Assistant

Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, fun environment? Then we want YOU to be part of our team. Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of Adventures Resort, Britain’s biggest wildlife theme park.

Here at Chessington World of Adventures, we are gearing up for our 2025 season and we are recruiting for Guest Help & Information Assistants to join the team!

Working within the Guest Experience Department providing an excellent level of service to our Guests at all times. Assist in the safe and efficient operation of the Guest Help & Information department.

Day to day this role will include:

• Resolving guest issues on-the-day and post visit via relevant communication channels

• Issuing Ride Access Passes, Lost Children bands and Parent Swap Passes

• Collecting and reuniting Lost Property

• Monitoring ride access pass entrances, providing guidance and support to guests

All we need you to come with is the right positive attitude, enjoy working as part of a team and in a fast-paced environment, and be able to deliver jaw dropping fun to our Guests! Benefits

Hours: Fixed term contracts until November. Shifts cover hours between 8.45am – park close, across a 7 day rota, * A competitive hourly rate

• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel

• 25% discount in our on-site retail shops and restaurants

• 40% discount on Lego

• Merlin Magic Pass – 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world

• Ongoing training and development opportunities

Pay Range: Compensation between GBP £8.43/Hr.-GBP £11.50/Hr.