Chessington World of Adventures Resort is seeking a Frontline Lead to supervise and coach a team of frontline guest-facing colleagues across rides, retail and guest services. You will ensure safety, cleanliness and exceptional guest experiences while maintaining high performance standards and teamwork.
The role includes leading on-the-spot coaching, addressing guest concerns, managing opening/closing duties, and supporting the Zonal Manager to uphold park-wide service quality.
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Frontline Ops Lead – Theme Park Guest Experience employer: Chessington World of Adventures Resort
Join Chessington World of Adventures, a leading family destination where creativity and collaboration flourish. As an Events & Experiences Manager, you'll enjoy a vibrant work culture that prioritises innovation and guest satisfaction, alongside fantastic benefits like a Merlin Magic Pass for free entry to attractions worldwide and generous discounts on LEGO products. With ongoing training and development opportunities, this role not only allows you to shape unforgettable experiences but also supports your professional growth in a dynamic environment.
Contact Details:
Chessington World of Adventures Resort Recruitment Team
