Technical Services Training & Compliance Assistant Manager in Ewell

Technical Services Training & Compliance Assistant Manager in Ewell

Ewell Full-Time No working from home possible
Chessington World of Adventures Resort

What you’ll bring to the team

Technical Services Training & Compliance Assistant Manager Location: Chessington World of Adventures Hours: 40 hours a week Contract: FTC - 12 months

Reporting to the Head of Contracts & Compliance, the Technical Training & Compliance Assistant Manager plays a key role in developing, implementing and monitoring engineering, safety and training compliance across the maintenance function at Chessington World of Adventures. The role has a strong focus on ensuring safe and compliant ride maintenance operations.

Responsibilities

  • Oversee planned and reactive workflows via Planet Enterprise for Technical Services
  • Lead compliance strategy, ensuring ride safety and maintenance standards
  • Develop and maintain compliance records, procedures, and risk assessments
  • Create and review safe systems of work and standard operating procedures
  • Manage small technical projects through to successful delivery
  • Drive efficiency improvements, including engineering competency tracking
  • Act as a focal point for departmental initiatives, owning and progressing key actions
  • Partner with Health & Safety teams to ensure consistent compliance standards
  • Conduct audits and reviews to maintain health & safety excellence
  • Manage statutory inspections and associated documentation for rides and equipment
  • Oversee IFM supplier relationships and performance
  • Coordinate Working at Height reviews across the department
  • Support training delivery and ensure accurate, up-to-date training records
  • Identify procedural gaps and implement improvement plans
  • Mentor and manage engineering apprentices throughout their development

Qualifications & Experience

  • Experience working within the Theme Park industry is essential.
  • Strong understanding of safety standards and compliance regulations, particularly in ride-related maintenance operations.
  • Experience in developing and implementing robust compliance strategies and procedures.
  • Excellent organisational and analytical skills, with the ability to manage multiple projects efficiently and effectively.
  • Strong written and verbal communication skills, including experience in delivering and leading meetings with cross‑functional teams.
  • Proven ability to work collaboratively with cross‑functional departments, external stakeholders, and contractors.
  • Problem‑solving skills to identify and address compliance and operational challenges.
  • Strong people management skills, including the ability to lead and motivate teams towards achieving compliance and project goals.
  • Flexible availability around park hours, including weekends and holidays.
  • Confidence in asking questions and challenging the status quo to drive continuous improvement.

Benefits

  • Enjoy the Ride Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world, rising to 40 after a year’s service
  • Company bonus
  • Private pension scheme
  • 28 days holiday (Including Bank Holidays)
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more...

Pay Range

GBP £39,500.00/Yr.

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Chessington World of Adventures Resort

Contact Details:

Chessington World of Adventures Resort Recruitment Team