At a Glance
- Tasks: Support new team members with onboarding, training, and employee relations.
- Company: Join the vibrant team at Chessington World of Adventures!
- Benefits: Enjoy 28 days holiday, Merlin Magic Pass, and discounts on LEGO and dining.
- Other info: Flexible part-time role with opportunities for ongoing training and career growth.
- Why this job: Make a real impact by fostering an inclusive workplace culture.
- Qualifications: Experience in HR or resource coordination preferred; strong communication skills needed.
The predicted salary is between 13 - 14 £ per hour.
Location: Chessington World of Adventures, Leatherhead Road, Chessington, Surrey, KT9 2NE
Hours: 20 hours per week, flexibility on days/hours
Contract Type: Fixed term until May 2027
Here at Chessington World of Adventures we are recruiting for a Resource Associate to join our Planning and Business Support team! The Resource Associate plays a key role in supporting the successful integration of new team members, assisting with recruitment and training processes, and managing employee relations activities. As the first point of contact for candidates, you will be committed to delivering a positive onboarding experience, identifying opportunities to support employee development and performance, and helping to foster an inclusive workplace culture that contributes directly to improving our guest KPIs.
This role involves coordinating on-site recruitment activities, including raising requisitions, tracking candidate availability, and delivering engaging site inductions to ensure new hires are well prepared for their roles. The Resource Associate will also develop and maintain training plans for frontline teams, monitor training completion, and collaborate closely with operational departments to ensure the workforce has the appropriate skills coverage while meeting all health and safety and compliance requirements.
In addition, the role includes leading employee performance and conduct processes such as absence management, disciplinary procedures, and wider employee relations matters. This will be done in partnership with the UK People Hub while ensuring accurate record keeping and providing regular updates to Resort Management.
Qualifications & Experience
- Previous experience in an HR, administrative, or resource coordination role (preferred)
- Familiarity with onboarding, training, absence management and Employee Relations processes
- Experience in recruitment coordination is an advantage
- Previous experience of working in a fast-paced environment with an ability to manage differing priorities
- Clear and engaging communication skills for delivering inductions and training
- Ability to problem-solve, adapt to changing priorities, and work collaboratively across teams
Benefits
- 28 days holiday (including bank holidays)
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
- Company bonus
- Private pension scheme
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Ongoing training and development opportunities
- Plus, many more…
Pay Range: GBP £13.46/Hr.
Resource Associate: Onboarding & Training (Part-time) in Ewell employer: Chessington World of Adventures Resort
At Chessington World of Adventures, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and employee development. As a Resource Associate, you'll enjoy flexible working hours, comprehensive training opportunities, and a range of benefits including a private pension scheme and generous discounts at our attractions and retail outlets. Join us in creating memorable experiences for our guests while advancing your career in a dynamic and supportive environment.
Contact Details:
Chessington World of Adventures Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resource Associate: Onboarding & Training (Part-time) in Ewell
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Chessington World of Adventures. Check out their social media and website to understand their values and what they look for in team members. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to onboarding and training. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with a friend or using online resources to boost your confidence.
✨Tip Number 3
Show off your communication skills! As a Resource Associate, you'll need to engage with new hires and deliver inductions. During your interview, make sure to communicate clearly and confidently. Use examples from your experience to demonstrate how you've successfully trained or onboarded others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm for the role but also keeps you fresh in their minds. And remember, apply through our website for the best chance at landing the job!
We think you need these skills to ace Resource Associate: Onboarding & Training (Part-time) in Ewell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Resource Associate role. Highlight any relevant experience in HR, onboarding, or training that matches what we're looking for. We want to see how your skills can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can help us create a positive onboarding experience. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills:Since you'll be delivering inductions and training, it's crucial to demonstrate your clear and engaging communication skills. Whether it's in your CV or cover letter, make sure to highlight experiences where you've successfully communicated with others.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Chessington World of Adventures Resort
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Resource Associate role. Familiarise yourself with onboarding processes, training plans, and employee relations activities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Resource Associate, clear communication is key. Prepare examples of how you've effectively communicated in previous roles, especially during inductions or training sessions. Practising your delivery can also help you feel more at ease during the interview.
✨Demonstrate Flexibility and Problem-Solving
This role requires adaptability in a fast-paced environment. Think of specific instances where you've successfully managed changing priorities or solved problems on the spot. Sharing these experiences will highlight your ability to thrive under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
