At a Glance
- Tasks: Lead the front desk team and ensure exceptional guest experiences.
- Company: A stylish 4-star hotel with a vibrant atmosphere.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Why this job: Step up your hospitality career in a supportive and engaging setting.
- Qualifications: Experience in reception or supervisory roles in hospitality.
- Other info: Join a passionate team dedicated to delivering outstanding service.
The predicted salary is between 24000 - 36000 Β£ per year.
This 4-star hotel with 140 bedrooms has an opportunity for an individual to take overall responsibility for its Front Desk operation. We are looking for a confident and hands-on hospitality professional to lead the front-of-house team.
This role would suit either:
- A Senior Receptionist or Reception Supervisor ready to take the next step into a Head Receptionist position (up to Β£31k)
- A Junior Receptionist looking to progress in their career.
Reception Manager employer: Chess Partnership
Contact Detail:
Chess Partnership Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Reception Manager
β¨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on an opening!
β¨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your leadership skills and hands-on experience in front-of-house operations.
β¨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you walk into that interview β it shows you mean business!
β¨Tip Number 4
Don't forget to apply through our website! Weβve got loads of opportunities waiting for you, and applying directly can give you a better chance to stand out from the crowd.
We think you need these skills to ace Reception Manager
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to express your passion for hospitality and what makes you a great fit for the Reception Manager role.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in front-of-house operations. Weβre looking for someone who can lead a team, so showcase any leadership roles or responsibilities you've had in previous positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why youβre the perfect fit for our hotel. Be specific about your achievements and how they relate to the Reception Manager position. We love a good story!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy and straightforward!
How to prepare for a job interview at Chess Partnership
β¨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its values, services, and any recent news or changes. This will not only help you answer questions more confidently but also show your genuine interest in the role.
β¨Showcase Your Leadership Skills
As a Reception Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting your leadership style and how you motivate others will impress the interviewers.
β¨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of situations youβve encountered in previous roles and how you handled them. Practising these responses will help you articulate your thought process during the interview.
β¨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This not only reflects your understanding of the industry but also shows respect for the opportunity you're being given.