Principal M365 Consultant in London

Location: UK-wide | Business Area: Digital | Salary Details: Competitive basic salary plus additional benefits

Reporting to the Digital Transformation Director, you will lead initial client engagement meetings as a subject matter expert to understand requirements and explore potential solutions. You will also be responsible for driving customer engagements focused on the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends deep technical expertise with strategic insight to deliver high-quality outcomes, enhance user adoption, and support innovation across the full Microsoft 365 ecosystem.

• Lead and oversee fileserver-to-M365 migration projects, including SharePoint, OneDrive, and Teams.
• Architect and deliver modern SharePoint Online intranet solutions, covering hub site strategy, information architecture, and adoption planning.
• Define and implement governance frameworks across Microsoft 365, including lifecycle management, retention, compliance, and secure collaboration.
• Lead design and discovery workshops with customers to understand requirements and agree technical solutions.
• Deliver end-to-end project engagements—design, implementation, testing, handover, documentation, and support—either independently or alongside a project manager.
• Drive adoption of Microsoft 365 features and capabilities across customer organisations.
• Support automation initiatives and integration across Microsoft 365 workloads.
• Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution.

• Design and deliver webinars, seminars, and training sessions for customers and internal teams, in collaboration with the Head of Sales.
• Deliver webinars and seminars showcasing current and future Microsoft 365 capabilities to support new business generation.
• Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution.

• Keep up to date with the Microsoft 365 roadmap and market trends to understand new features, assess their impact and provide strategic guidance.
• Demonstrate a commitment to personal development by proactively seeking opportunities to enhance your knowledge and skills.
• Provide guidance and mentor colleagues, to promote knowledge sharing and enhance delivery quality.

• Provide leadership across M365 security and compliance capabilities such as Conditional Access, Information Protection & Sensitivity Labelling, Retention and Records Management, and Secure external sharing governance.
• Ensure all delivered solutions meet regulatory, organisational, and customer-specific compliance requirements.

• Proven experience in a senior M365 or Modern Workplace consultancy or architecture role.
• Strong leadership background with demonstrable experience guiding and developing technical teams.
• Expertise in SharePoint Online, Teams, OneDrive, Exchange Online, and the wider Microsoft 365 stack.
• Deep understanding of governance, security, and compliance features within M365.
• Strong presentation and communication skills, with confidence presenting to both technical and non-technical audiences.
• Hands-on experience leading fileserver-to-M365 migrations and designing SharePoint intranet solutions.
• Ability to translate business requirements into scalable, secure, and user-centric solutions.
• High standard of written documentation and solution design.

• Excellent communication skills, including being able to communicate technical ideas to non-technical audiences.
• Proven ability to engage with senior business stakeholders.
• Track record of being able to produce clear and concise design documentation and reports.
• Confidence in creating and delivering presentations to both remote and in-person audiences.

• One or more of the following Microsoft certifications is considered advantageous: MS-102 (Microsoft 365 Administrator), MS-700 (Managing Microsoft Teams), SC-401 (Administering Information Security in Microsoft 365).

Competitive basic salary plus additional benefits and growth opportunities.

We care about your health, wellbeing, and career. Here’s what you’ll enjoy: Private healthcare (free after 1 year), Eye tests, flu jabs, and on-site health checks, Mental health support from trained First Aiders, A Wellbeing Day after 1 year, Half-Day Fridays—start your weekend early!, Hybrid working support with a home office allowance, 25 days holiday plus.