At a Glance
- Tasks: Drive operational excellence and transform business processes through technology and data-driven decisions.
- Company: Join a forward-thinking organisation focused on innovation and collaboration.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Work in a dynamic environment with a focus on continuous improvement and collaboration.
- Why this job: Be at the forefront of digital innovation and make a real impact on business performance.
- Qualifications: Experience with ERP systems and strong analytical skills are essential.
The Business Systems Manager plays a key role in driving operational excellence and business transformation through technology, process improvement, and data-driven decision making.
Responsible for the organisation’s core business systems and enterprise applications, the role ensures technology enables efficient, scalable, and integrated ways of working across the business.
Acting as the bridge between projects, operations, engineering, finance, and IT, the Business Systems Manager leads the evolution of systems, processes, and data to improve performance, strengthen governance, and support future growth.
With ERP at the centre, the role champions continuous improvement, system integration, and digital innovation to simplify processes, enhance collaboration, and maximise business value from technology investments.
Key Responsibilities
- Business Systems Ownership
- Own and manage the organisation’s core business applications, with ERP as the primary platform.
- Ensure systems are reliable, secure, supported, and aligned to business requirements.
- Manage application lifecycle activities including upgrades, enhancements, integrations, and vendor support.
- Develop and maintain system governance, standards, and documentation.
- Oversee application performance, user access, master data integrity, and reporting capability.
- Business Process Improvement
- Partner with departments across the business to understand operational challenges and identify system-driven improvements.
- Lead process mapping, requirements gathering, and solution design activities.
- Drive standardisation, automation, and simplification of business processes where appropriate.
- Balance process improvement, configuration, and system customisation to deliver pragmatic solutions.
- Application Portfolio Management
- Maintain visibility and governance across the wider business systems landscape, including Saa S and specialist engineering/manufacturing applications.
- Establish consistent approaches to application support, change control, release management, and system ownership.
- Evaluate new technologies and applications, ensuring alignment with business needs and existing platforms.
- Manage integrations and data flows between systems.
- Stakeholder & Vendor Management
- Build strong working relationships across projects, operational, engineering, finance, and IT teams.
- Manage backlogs and translate business requirements into clear technical and functional solutions with appropriate business case.
- Manage relationships with software vendors, support providers, and implementation partners.
- Support user adoption through training, communication, and documentation.
- IT & Governance Collaboration
- Work closely with IT to ensure alignment between business applications, infrastructure, security, and support models.
- Support change control, access management, audit requirements, and disaster recovery planning.
- Contribute to business continuity, cybersecurity, and compliance activities relating to business systems.
- Maintain application roadmaps, risks, budgets, and investment plans.
Skills & Experience
Essential
- Proven experience leading business systems or ERP platforms within a manufacturing, engineering, or operational environment.
- Strong understanding of core business processes including finance, supply chain, manufacturing, and project operations.
- Experience delivering system improvements, upgrades, integrations, or transformation initiatives.
- Knowledge of business applications, data management, reporting, and system governance.
- Experience working with cross-functional stakeholders and external vendors.
- Strong analytical, problem-solving, and communication skills.
Security Clearance Requirements
Due to the nature of our business, our staff need to be able to obtain UK Security Clearance as a mandated requirement.
Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years
Business Systems Manager employer: Chess Dynamics Ltd
As a Senior Buyer in our dynamic Purchasing team, you will thrive in a culture that prioritises teamwork, integrity, and excellence. We offer a supportive work environment with flexible working arrangements, a generous benefits package including a matched pension plan and comprehensive employee assistance programmes, and ample opportunities for professional growth within an innovative supply chain network. Join us to make a meaningful impact while enjoying a healthy work-life balance in a role that challenges and rewards you.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Manager
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✨Join Local Business Intelligence Meetups
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We think you need these skills to ace Business Systems Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Chess Dynamics Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Chess Dynamics Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Chess Dynamics Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
