Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support local residents with welfare debt and benefit advice to enhance their financial resilience.
- Company: Join a dedicated team within the Local Authorities Revenues and Assessment service.
- Benefits: Gain valuable experience while making a real difference in your community.
- Why this job: Empower vulnerable residents to resolve debt issues and maximise their income.
- Qualifications: 2+ years in welfare debt advice and strong knowledge of benefits required.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are looking for an exceptional candidate to join the Local Authorities Revenues and Assessment service as a full time Welfare Debt Officer on a 12-month basis to support financial resilience following the introduction of the Council's Crisis and Resilience Fund which begins in April 2026.
Role Focus
This role will primarily focus on providing welfare debt and benefit support, advice and guidance to local residents who may be vulnerable in order to resolve debt issues and maximise their income. This support will predominately be through arranged visits with residents requiring support either through self request or identified by other areas of the team or the authority as a whole.
Responsibilities
- Provide welfare debt and benefit support, advice and guidance to local residents.
- Conduct arranged visits with residents either by selfârequest or identified by other team areas.
- Support residents in resolving debt issues and maximise income.
- Provide basic advice regarding other financial impact topics such as housing, budgeting and employment support.
Qualifications
- Minimum of 2 years experience in delivering a wide range of financial and specialist welfare debt advice.
- Strong knowledge of welfare benefits.
- Experience dealing with complex debt enquiries, involuntary voluntary arrangements, bankruptcy, and Debt Relief Orders.
- Hold Debt Relief Order approved intermediary status along with certificate in money advice practice (or equivalent).
Requirements
- Clean driving licence and use of a car for travel.
- Enhanced DBS check (arranged if not already held).
For an informal discussion, please contact the Senior Officer over the Assessment Service Matthew Edwards at matthew.edwards@cheshirewestandchester.gov.uk.
Welfare Debt Officer in Ellesmere Port employer: Cheshire West and Chester
Contact Detail:
Cheshire West and Chester Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Welfare Debt Officer in Ellesmere Port
â¨Tip Number 1
Network like a pro! Reach out to people in the welfare and debt advice sector. Attend local events or workshops where you can meet potential colleagues or employers. We all know that sometimes itâs not just what you know, but who you know!
â¨Tip Number 2
Prepare for those interviews! Research common questions for welfare debt officer roles and practice your answers. We suggest using the STAR method (Situation, Task, Action, Result) to structure your responses. Show them how youâve tackled similar challenges before!
â¨Tip Number 3
Donât underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. We love a good follow-up!
â¨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Welfare Debt Officer. Plus, it shows youâre serious about joining our team. Letâs get you on board!
We think you need these skills to ace Welfare Debt Officer in Ellesmere Port
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights your experience in welfare debt advice and financial support. We want to see how your skills match the role, so donât be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre passionate about helping local residents with their financial resilience. We love seeing genuine enthusiasm for the role!
Showcase Your Experience: When detailing your experience, focus on specific examples where you've successfully resolved complex debt issues or provided valuable advice. We appreciate candidates who can demonstrate their impact!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. We canât wait to see what you bring to the table!
How to prepare for a job interview at Cheshire West and Chester
â¨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits and debt advice. Familiarise yourself with the latest policies and practices, as well as any recent changes that might affect residents. This will show that you're not just qualified but genuinely interested in helping those in need.
â¨Show Empathy
As a Welfare Debt Officer, you'll be dealing with vulnerable residents. During the interview, demonstrate your ability to empathise and connect with people. Share examples from your past experiences where you've successfully supported individuals facing financial difficulties.
â¨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations. Think about common challenges in welfare debt support and prepare your responses. For instance, how would you approach a resident who is reluctant to seek help? Having clear strategies will impress your interviewers.
â¨Ask Insightful Questions
At the end of the interview, donât forget to ask questions! Inquire about the team dynamics, the types of cases you might encounter, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.