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- Tasks: Provide first-line IT support and troubleshoot hardware/software issues for staff and students.
- Company: Join Park Lane School, a vibrant community focused on education and technology.
- Benefits: Earn £13.69ph, enjoy flexible hours, and gain valuable experience in IT.
- Other info: Opportunity for professional development and a chance to work in a dynamic school setting.
- Why this job: Make a difference in students' lives while developing your IT skills in a supportive environment.
- Qualifications: Basic IT knowledge, troubleshooting skills, and a passion for technology.
The predicted salary is between 26700 - 28000 £ per year.
Grade: G5 - Starting at £13.69ph
Hours: 8:30-15:30, 3 days per week (19.5 hours) - 39 weeks per year (Term time only plus 3 inset days). Days to be discussed at interview. Start date: As soon as possible.
Responsible to: Senior Management team
PURPOSE OF JOB
The main purpose of the role is to provide first line technical support, including troubleshooting and resolving user (staff and students) problems, basic hardware/software issues and undertaking specific maintenance and upgrade tasks on our network. Auditing hardware and software, monitoring rolling program for upgrades and replacements.
This role is based at Park Lane School, specific responsibilities include:
- Work within the school to ensure all systems work reliably.
- Accepting and resolving 1st line issues (changing passwords, general hardware and software support, etc.) and escalate other calls to the appropriate level.
- Staff/Student technology support – schools are equipped with banks of computers, iPads and assistive technologies.
- Perform regular room and equipment checks to provide maximum availability and keep log of faults found.
- Printing support in collaboration with printer providers (connection to printers, jamming, toner).
- Hardware & Software/application troubleshooting and support.
- Registering iPads, device enrolment, reset, lost mode.
- Monitor Firewall alerts, Virus/Malicious links and action as necessary.
- Ensure working equipment is available for assemblies, concerts and extra-curricular events, Parent Information Evenings, Open Evening, recordings for portfolio work or exams, including setting up of recording equipment.
- Arrange repair, with consent of the budget holder, for any school equipment which cannot be fixed on site.
- Help maintain the school IT Inventory and report annually to the finance office.
- Work within the technical team to ensure that the service provided to the schools is to a good standard.
- Install new PC workstations, printers and software, remove and replace faulty equipment as required.
- Staff accounts creation.
- Support classroom teaching technology, projectors, smartboards etc.
- Ability to communicate with people of all levels.
- Enthusiastic about a career in IT.
- Pursue development of IT skills, including Microsoft and Apple Operating Systems and Microsoft Office.
- Has basic hardware troubleshooting, configuration and repair skills.
- Ability to organise and prioritise tasks.
- An interest in acquiring or possesses basic hardware troubleshooting, configuration and repair skills.
- Willing to work to flexible hours when required for after school events.
- To take part in Professional development and training.
- Any other reasonable duties as requested by Head or Deputy Head.
Ideal Experience/Knowledge
- Knowledge of Microsoft Windows 10 and 11, Microsoft Office.
- Knowledge of PCs and iPads.
- Basic networking knowledge.
- Knowledge of PC hardware.
- Knowledge of Safeguarding.
It is expected that the post holder will actively help to maintain the school’s aims and continue to enhance its standing within the local and wider community. The post holder has a responsibility to actively implement the school’s commitment for the safety and welfare of young children/young people.
This job description sets out the duties of the above post at the time it was drawn up. The Headteacher may vary the duties from time to time without changing their general character or the level of responsibility entailed.
Please contact vlomas@parklane.cheshire.sch.uk if you have any questions about the role.
ICT Technician Employer: Park Lane School Reference: SS/26/336630 in Cheshire employer: Cheshire Schools
Contact Detail:
Cheshire Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician Employer: Park Lane School Reference: SS/26/336630 in Cheshire
✨Tip Number 1
Get to know the school! Research Park Lane School and its tech needs. Understanding their environment will help us tailor our approach during interviews and show that we’re genuinely interested in making a difference.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves first-line support, we should be ready to demonstrate our problem-solving abilities. Set up mock scenarios at home to get comfortable with common issues.
✨Tip Number 3
Network with current or former staff! If we can connect with someone who’s worked at Park Lane, they might share insights about the team culture and what the management values. This info can give us an edge in interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status and any updates directly from there.
We think you need these skills to ace ICT Technician Employer: Park Lane School Reference: SS/26/336630 in Cheshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the ICT Technician role. Highlight your relevant skills and experiences that match the job description, like troubleshooting and hardware support. We want to see how you fit into our team!
Show Your Enthusiasm: Let your passion for IT shine through in your application! Mention any projects or experiences that demonstrate your enthusiasm for technology and helping others. We love seeing candidates who are excited about a career in IT.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate applications that are easy to read and get straight to the important bits!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cheshire Schools
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows 10 and 11, as well as Microsoft Office. Familiarise yourself with basic hardware troubleshooting and configuration skills, as these will likely come up during the interview.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples of how you've resolved technical issues in the past. Think about times when you’ve helped staff or students with their tech problems, and be ready to explain your thought process and the steps you took to find a solution.
✨Demonstrate Your Communication Skills
Since this role involves interacting with both staff and students, practice explaining technical concepts in simple terms. You might be asked to role-play a scenario where you need to help someone who isn’t tech-savvy, so being clear and patient is key.
✨Be Ready for Flexibility
The job requires some flexibility with hours, especially for after-school events. Be prepared to discuss your availability and show enthusiasm for taking on extra responsibilities when needed. This will demonstrate your commitment to supporting the school community.