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For Companies At a Glance
- Tasks: Support passengers and assist drivers for a smooth transport experience.
- Company: Join a dynamic Transport Services team with diverse daily tasks.
- Benefits: Enjoy 34 days of leave, flexible hours, and a green car scheme.
- Why this job: Make a difference in passengers' lives while enjoying great perks.
- Qualifications: No specific qualifications needed, just a caring attitude and teamwork spirit.
- Other info: Opportunities for personal growth and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
An exciting opportunity has become available to work in the Transport Services department. The role is diverse with no one day the same, and involves supporting passengers and assisting the driver to provide an efficient and effective transport service.
Responsibilities
- To assist passengers travelling on Transport Services vehicles to and from their destination, assisting with getting on and off the vehicle; carrying and stowing luggage and equipment as required; and to ensure the passengers’ comfort and safety at all times.
- To provide other assistance in relation to the passenger lift or ramp and any other equipment carried on the bus (including wheelchair and occupant restraint systems).
- To assist the driver by route finding and giving directions when manoeuvring the vehicle.
- To liaise, as appropriate, between Transport Services operations staff, service purchasers, carers and parents to ensure quality of service provision.
Qualifications / What you will need
- To assist the driver in the provision of an efficient and effective transport service, having due regard to the needs of all passengers whilst in your care.
- Operate all auxiliary equipment fitted to vehicles such as lifts, steps, wheelchair tie-down & occupant restraint systems, the removal and replacement of seating where necessary etc.
Benefits
- Enhanced annual leave – Start with 34 days of annual leave (including bank holidays) from day one, increasing to 39 days after five years of service.
- Purchase of annual leave – Purchase up to 10 extra days of annual leave each year (pro-rata for part-time staff).
- Flexible working pattern – 37-hour standard full-time work week with flexi-time and hybrid/remote working where possible.
- Salary sacrifice green car scheme – Lease a brand-new electric or hybrid car through a three-year lease (no credit checks, no deposits).
- White goods salary sacrifice scheme – Purchase home and electronic items through salary sacrifice.
- Enhanced public pension – Career average pension contributions at 1/49th of yearly pensionable pay.
- Cycle to work scheme – Save on bikes and safety equipment through tax savings.
- Employee assistance programme – Free and confidential support for work and personal life challenges.
- Discounted gym membership – Corporate membership prices for Everybody Leisure facilities (gym, swim, group fitness, etc.).
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Passenger Assistant employer: Cheshire East
Contact Detail:
Cheshire East Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across when it counts.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Passenger Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Passenger Assistant role. We want to see how you can support our passengers and assist the driver effectively!
Show Your Passion for Service: In your written application, let us know why you’re excited about helping passengers and ensuring their comfort and safety. A genuine passion for service can really make your application stand out!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Cheshire East
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the tasks like assisting passengers, operating equipment, and supporting the driver. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Passenger Assistant, you'll be working closely with various individuals. Prepare examples of how you've successfully interacted with people in the past, especially in challenging situations. Highlight your ability to ensure comfort and safety for all passengers.
✨Demonstrate Problem-Solving Abilities
Think about scenarios where you had to think on your feet or resolve issues quickly. Be ready to discuss how you would handle unexpected situations while assisting passengers or helping the driver. This shows your adaptability and readiness for the diverse nature of the job.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.