At a Glance
- Tasks: Drive and assist passengers, ensuring a safe and welcoming transport experience.
- Company: Cheshire East Council, committed to community and inclusivity.
- Benefits: Paid training, flexible shifts, and a chance to make a difference.
- Other info: Dynamic role with opportunities to engage with the community.
- Why this job: Join a growing team and support diverse journeys for everyone.
- Qualifications: Driving qualification or willingness to train; tech-savvy and people-oriented.
The predicted salary is between 24000 - 30000 € per year.
About the role
As a Driver / Passenger Assistant, you will help deliver a professional, welcoming and reliable transport service as part of the expanding go-too network. The service is open to everyone and supports a wide range of everyday journeys – including work, education, healthcare, shopping and leisure. You will take pride in representing Cheshire East Council and the go‑too service, maintaining a professional and positive approach at all times. The role involves using technology to support a modern, flexible transport service and working in line with relevant safety standards, policies and procedures. You may also be required to act as a Passenger Assistant, supporting SEND passengers as part of the service.
Qualifications
- Professional Driving Qualification CPC (D) (PCV), or willingness to undertake paid fast‑track CPC and/or PCV training (training provided).
- Ability to confidently use on‑board technology (tablet‑based route and booking system), with full training provided.
- Sat nav and map‑reading experience when transporting passengers of varying ages and abilities.
- Ability to meet the required medical standards for driving.
- Emergency first aid training (or willingness to undertake training).
- Driving experience of the type of vehicles within the authority’s fleet.
- Alert and responsive to the needs of children, adults and older passengers.
- Working knowledge of the Highway Code and relevant passenger transport legislation.
- Ability to converse at ease with vulnerable passengers, including those with communication difficulties or complex needs.
- Ability to work a rolling shift pattern including early, day, late and Saturday shifts.
- Willingness and ability to travel throughout the borough.
- A positive, can‑do attitude with a commitment to delivering excellent service.
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future – together.
PCV Driver / Passenger Assistant in Macclesfield employer: Cheshire East
Cheshire East Council offers a rewarding opportunity for PCV Drivers and Passenger Assistants to be part of a dynamic team dedicated to providing essential transport services to the community. With a strong commitment to employee development, you will receive comprehensive training, including CPC and PCV qualifications, while enjoying a supportive work culture that values diversity and inclusivity. Join us in making a positive impact on the lives of residents as we work together for a brighter future.
StudySmarter Expert Advice🤫
We think this is how you could land PCV Driver / Passenger Assistant in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the transport industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Show up and shine! Attend local job fairs or community events related to transport services. It’s a great way to meet potential employers face-to-face and make a memorable impression.
✨Tip Number 3
Be tech-savvy! Familiarise yourself with the latest transport technology and apps. Being comfortable with on-board systems will show employers you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a straightforward process that puts you directly in touch with us at StudySmarter.
We think you need these skills to ace PCV Driver / Passenger Assistant in Macclesfield
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for providing a professional and welcoming transport service. Share any experiences where you've gone the extra mile to help others, especially in roles that involved customer service.
Highlight Relevant Qualifications:Make sure to mention your driving qualifications, like your CPC (D) or any willingness to undertake training. If you have experience with technology, such as using tablets for navigation, be sure to include that too!
Demonstrate Your People Skills:As a Driver/Passenger Assistant, you'll be interacting with a diverse range of passengers. Use your application to showcase your ability to communicate effectively, especially with vulnerable individuals. Any examples of past interactions can really make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Cheshire East
✨Know Your Role Inside Out
Make sure you understand the responsibilities of a PCV Driver / Passenger Assistant. Familiarise yourself with the go-too service and its commitment to providing a reliable transport service. This will help you answer questions confidently and show your enthusiasm for the role.
✨Brush Up on Safety Standards
Since safety is paramount in this role, review relevant safety standards, policies, and procedures. Be prepared to discuss how you would ensure passenger safety and comfort, especially when assisting SEND passengers. This shows that you take the role seriously and are ready to uphold high standards.
✨Show Off Your Tech Skills
You’ll be using technology like tablet-based route systems, so it’s a good idea to demonstrate your comfort with tech during the interview. If you have experience with similar systems, share that! If not, express your willingness to learn quickly, as training will be provided.
✨Exude Positivity and Approachability
A positive, can-do attitude is essential for this role. During the interview, showcase your friendly nature and ability to connect with diverse passengers. Share examples of how you've successfully interacted with vulnerable individuals or those with communication difficulties in the past.
