Temp Family Advisor - South Locality in Crewe

Overview

Join Us at Cheshire East’s Strong Start, Family Help and Integration Service! Are you passionate about giving children the best start in life? Do you enjoy working with families and want to make a real difference in their community? If so, we have an exciting opportunity for you! We are looking for an enthusiastic and committed apprentice to join our Family Hub. The postholder works within the Family Hubs which support children 0‑19 (25 for young people with SEND). Family Hubs bring council, health and community services together so that families can access the right support at the right time. Our hubs provide a mix of physical and virtual spaces, outreach, and a universal front‑door to a one‑stop shop of family help services across social care, education, mental health and physical health needs, with a comprehensive offer for parents and babies at its core.

Responsibilities

• Receive enquiries from members of the public and professionals via face‑to‑face, electronic and telephone channels and provide appropriate, consistent advice, signposting and guidance.
• Undertake administrative tasks, i.e., booking appointments, data collection and entry, and ordering resources using a number of ICT platforms on a daily basis to enter data and record transactions within our policies and procedures.

Qualifications

• Qualified at NVQ level 2 or above.
• Relevant experience in dealing with members of the public who may at times be distressed or anxious and experiencing family difficulties.
• Regular contact with a range of education, health and social care professionals and the ability to adapt responses accordingly.

Temporary role details

This is an exciting temporary part‑time role (29.6 hours across 4 days) in the South of Cheshire East until 30/11/2026. The South locality covers Sandbach, Alsager, Middlewich, Crewe and Nantwich. The successful applicant is expected to be flexible, a team player and able to travel throughout the locality.

Contact

For more information contact Amelia Shemilt on 01270 686 898 or amelia.shemilt@cheshireeast.gov.uk

Interviews

Interviews will be held week of 15th December.