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- Tasks: Provide top-notch customer service and manage Council Tax accounts effectively.
- Company: Join a supportive local council team in Crewe.
- Benefits: Gain valuable experience and develop essential skills in a community-focused role.
- Why this job: Make a difference in your community while building your career.
- Qualifications: Strong communication, problem-solving skills, and Microsoft Office proficiency required.
- Other info: Teamwork and resilience are key; experience in debt management is a plus.
The predicted salary is between 28800 - 43200 £ per year.
A local council in Crewe is seeking a motivated Council Tax Officer to join their Revenues Team. This role involves providing excellent customer service, managing Council Tax accounts, and handling a variety of enquiries.
Candidates should have strong communication skills, problem-solving abilities, and a proficiency in Microsoft Office. A high level of resilience and teamwork is essential, with experience in debt management being advantageous.
Interested applicants can reach out via email for more information.
Council Tax & Revenue Specialist in Crewe employer: Cheshire East Council
Contact Detail:
Cheshire East Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax & Revenue Specialist in Crewe
✨Tip Number 1
Get to know the local council's values and mission. When you’re chatting with them, drop in how your skills align with their goals. It shows you’re not just another applicant but someone who genuinely cares about their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about managing enquiries, think of some scenarios where you might need to solve problems or handle tricky situations. We can help you role-play these situations to boost your confidence.
✨Tip Number 3
Brush up on your Microsoft Office skills. You’ll want to be comfortable with spreadsheets and documents, so maybe take a quick online course or watch some tutorials. Being proficient will definitely give you an edge!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and we’re here to support you every step of the way. Plus, it shows you’re serious about joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Council Tax & Revenue Specialist in Crewe
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight your experience in providing excellent customer service. We want to see how you've handled enquiries and resolved issues in the past, so share specific examples that demonstrate your skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if it helps to make your qualifications stand out!
Highlight Your Teamwork Experience: Since teamwork is essential for this role, don’t forget to mention any collaborative projects or experiences you've had. We love seeing how you work with others to achieve common goals, so let us know how you contribute to a team.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Cheshire East Council
✨Know Your Stuff
Make sure you understand the ins and outs of Council Tax and how it impacts local communities. Brush up on relevant legislation and be ready to discuss how you would handle specific scenarios related to customer enquiries.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or explained complex information clearly.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical problems during the interview. Practice articulating your thought process and how you would approach resolving customer issues, especially those related to debt management.
✨Team Player Mindset
Highlight your experience working in teams and how you contribute to a positive team environment. Share examples of how you've collaborated with colleagues to achieve common goals, as teamwork is essential in this role.
