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- Tasks: Assist with meeting room setups and provide friendly reception coverage during the night.
- Company: Chesford Grange Hotel & Spa, part of The QHotels Collection.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Why this job: Perfect for night owls who love delivering exceptional guest service.
- Qualifications: Ability to work independently and a passion for guest service.
- Other info: Join a diverse team in a dynamic hotel environment with great career opportunities.
The predicted salary is between 1300 - 1600 £ per month.
Are you a night owl? Do you thrive on delivering outstanding customer service?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
As our Night Porter, your primary focus will be assisting with meeting room set-ups to ensure all event spaces are prepared to a high standard. You will also provide some reception coverage during the night, including greeting guests, administering check-ins and check-outs, and handling enquiries in a friendly and professional manner. Throughout the night, you’ll help maintain smooth operations and support an excellent guest experience.
Is this the role for me?
- Ability to work with minimum supervision
- Passion for delivering exceptional guest service
- Courteous and pleasant attitude
- Conflict resolution experience
Curious to find out more? Chesford Grange Hotel & Spa is located in Kenilworth, close to Warwick and is a 4*, 205-bedroom property. Our hotel has The River Room restaurant, the Manor & terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Night Porter in Kenilworth employer: Chesford Grange Hotel
Contact Detail:
Chesford Grange Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Kenilworth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings. Visit the hotel, chat with staff, and express your interest in the Night Porter role. A friendly face can make all the difference!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with delivering exceptional guest service and handling enquiries. We want to see your passion shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the perks we offer, like free health club membership and training support!
We think you need these skills to ace Night Porter in Kenilworth
Some tips for your application 🫡
Show Your Night Owl Side: When writing your application, let us know why you're a night owl! Share any experiences that highlight your ability to thrive during the night shift and how you can keep things running smoothly while others are asleep.
Customer Service is Key: Make sure to emphasise your passion for delivering outstanding customer service. Use examples from your past roles where you've gone above and beyond to help guests, as this will resonate with us at StudySmarter.
Be Professional and Courteous: In your written application, maintain a friendly yet professional tone. We want to see that you can communicate effectively, especially since you'll be greeting guests and handling enquiries during the night.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chesford Grange Hotel
✨Know Your Role
Before the interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like assisting with meeting room set-ups and providing reception coverage. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since delivering outstanding customer service is key, think of specific examples from your past experiences where you went above and beyond for a guest. Be ready to discuss how you handle enquiries and resolve conflicts, as this will demonstrate your ability to maintain a pleasant atmosphere during the night.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s operations, team dynamics, or training opportunities. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
✨Dress Appropriately
Even though the role is at night, first impressions matter! Dress smartly for your interview to convey professionalism. A neat appearance reflects your respect for the opportunity and the hospitality industry standards.
