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- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Chesford Grange Hotel & Spa.
- Benefits: Enjoy free health club membership, discounts, and professional development support.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills.
- Other info: Be part of a diverse team committed to inclusion and equal opportunities.
The predicted salary is between 13 - 16 £ per hour.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more? Chesford Grange Hotel & Spa is located in Kenilworth, close to Warwick and is a 4*, 205-bedroom property. Our hotel has The River Room restaurant, the Manor & terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with Silver from Green Tourism. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Kenilworth employer: Chesford Grange Hotel
Contact Detail:
Chesford Grange Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member in Kenilworth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The QHotels Collection. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for guest service.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm for the role shine through. They want to see that you’re not just about the job, but that you genuinely care about providing exceptional guest experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the position!
We think you need these skills to ace Food & Beverage Team Member in Kenilworth
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering exceptional guest service right from the start. Share any relevant experiences or stories that highlight your passion for creating great guest experiences.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities we’re looking for, like strong customer service skills and good time management. This shows us you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Food & Beverage Team Member position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Chesford Grange Hotel
✨Know Your Guest Service Basics
Brush up on the fundamentals of exceptional guest service. Be ready to share examples of how you've gone above and beyond for customers in the past. This role is all about creating memorable experiences, so showing your passion for guest satisfaction will definitely impress.
✨Familiarise Yourself with the Menu
Take some time to learn about the food and beverage offerings at The QHotels Collection. Knowing the menu inside out will not only help you answer questions confidently but also show your enthusiasm for the role. Guests love it when staff can provide recommendations!
✨Demonstrate Your Time Management Skills
Think of specific instances where you've successfully managed your time under pressure. Whether it's juggling school commitments or handling busy shifts, being able to articulate how you prioritise tasks will highlight your organisational skills, which are crucial in this fast-paced environment.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might want to ask about training opportunities or how the team collaborates to ensure guest satisfaction. It’s a great way to leave a lasting impression!